Summary
Overview
Work History
Education
Skills
References
Software Knowledge
Affiliations
Languages
Accomplishments
References
Timeline
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Susanne Howard

Maple Valley,WA

Summary

Results-driven ERP and HRIS implementation specialist with a proven track record in transforming financial and HR systems, highlighted by a successful software conversion project at Valley Medical Center. Expertise in financial ledger management complemented by strong analytical skills that enhance operational efficiency and ensure compliance. Renowned for building collaborative relationships that streamline workflows and support data-driven decision-making.

Overview

22
22
years of professional experience

Work History

Senior Application Analyst

Valley Medical Center
Renton, WA
10.2022 - Current
  • Research, analyze, prepare, test, and present optimal solutions to management teams and end users in response to troubleshooting requests
  • Lead, encourage, inquire, and promote project priorities and timelines
  • Review, translate, and document current interface processes
  • Inquire, consider, and understand external vendor needs for optimal experience
  • Learn, adapt, and grow with business teams to support internal processes

HCM/HRIS Implementation Specialist

Pay Northwest
Seattle, WA
02.2017 - 06.2022
  • Manage 5-8 projects simultaneously, from initiation to closure
  • Guide clients through 8-12 week implementation process
  • Schedule, develop, manage and execute a project plan to implement software for payroll, human resources, time and labor, and scheduling services accurately and within a defined time frame, while maintaining exceptional service
  • Validate client set up through the successful completion of initial live payrolls
  • Train clients to continually maintain their configured accounts using provided systems and tools
  • Develop solutions to specific client requirements taking into consideration payroll and tax compliance requirements, client workflow requirements and preferences and system capabilities
  • Continually refine, improve and document application configuration processes
  • Build effective, collaborative working relationships throughout the organization with staff, peers, and managers

Accounting Manager

Senior Services of America
Tacoma, WA
02.2013 - 01.2017
  • Prepare and present accurate multi-entity, multi-state, combined financial statements, as well as consolidated reports, to management for internal and external use
  • Lead the software conversion for the General Ledger from Solomon to Yardi; designed and maintain the chart of accounts
  • Analyze monthly financial activity in Yardi; identify irregularities in comparison of trend and budget; research, prepare, and reclass necessary activity, reconciliation of balance sheet accounts, and fixed asset/ depreciation schedule maintenance
  • Supervise, guide and provide backup for payroll and other accounting staff
  • Assist with annual budget preparation and forecasting
  • Maintain and suggest improvement of internal controls, company policies, and department processes

Accountant

Performance Home Medical
Kent, WA
12.2012 - 02.2013
  • All daily accounting functions; posting revenue and credit card and cash receipts, operate accounts payable and bank reconciliations, submit payroll files bi-weekly, prepare the monthly financial package for external filing
  • Personnel handling such as new hire orientation, time card and attendance monitoring, health insurance enrollment, and 401k processing

Bookkeeper

TNT Marketing
Issaquah, WA
08.2012 - 10.2012
  • Accounts payable functions including regular cash forecasting and reconciliation with check runs
  • Accounts receivable, cash posting, and billing functions
  • Submission of payroll hours and commission amounts to third party processor, travel reimbursement tracking
  • Local sales & use tax filing

Accounting Assistant / Accounts Payable

First Savings Bank
Renton, WA
10.2010 - 08.2012
  • Maintained accounts payable, vendor payments, expense accruals, and related balance sheet accounts
  • Began the document-imaging process for the accounting department and wrote the process/policy
  • Regularly suggested new ideas on process improvement, cost effectiveness, and streamlining
  • Participated in department improvement brainstorming and held a seat on the marketing suggestions team
  • Served as backup for other accounting staff

Staff Accountant

Regency Pacific, Inc
Issaquah, WA
09.2007 - 07.2010
  • Reviewed and analyzed income statements for 10+ assisted living and nursing homes throughout the United States
  • Prepared monthly financial statements for internal and external use; including balance sheet reconciliation and fixed asset/depreciation schedule maintenance
  • Assisted with the conversion of accounting software from DOS-based and Great Plains to a Healthcare specific software, HRS Interact
  • Identified flaws in the software setup, brought concerns to management, follow-up on incident reports

Accountant

Seattle Nuclear Medicine
Seattle, WA
09.2006 - 08.2007
  • In depth, multi-year, general ledger reconciliation of balance sheet and revenue accounts which ultimately led the physician-owned practice to sell their sister-entity, Seattle Ultrasound Associates
  • Processed bi-weekly payroll for 50+ employees using Paychex software
  • Utilized MAS90 for accounts payable use and expense tracking, as well as cash posting and revenue application by department and location

Staff Accountant

Smith Brothers Farms, Inc
Kent, WA
04.2005 - 09.2006
  • Regular audits of all G/L accounts, reconciliation of sub-ledger accounts with the general ledger
  • Inventoried stock, valued the counts, entered monthly inventory adjustments
  • Researched, prepared, and submit state and local taxes
  • Assisted with software conversion from Great Plains to MAS200; lead the product line setup, named and justified fields for A/R, sales, and inventory

A/R / Billing Clerk

Better Business Concepts, LLC
Kent, WA
12.2002 - 04.2005
  • Billing of non-emergent medical transportation to individuals, insurance companies, and corporate entities
  • Received and applied payments to customer accounts and made bank account deposits

Education

Bachelor of Science - Accounting

Central Washington University
Des Moines, WA
03.2005

Master of Science - Cyber Security

Western Governors University
Salt Lake City, UT

Skills

  • Advanced UKG/ Kronos Implementation
  • Proficient in Infor/Lawson HCM
  • Proficient in MAS 200
  • Experienced in MAS 90
  • Yardi Software Proficiency
  • FRX Experience
  • Proficient in QuickBooks Pro
  • ERP Implementation Experience
  • HRIS Implementation
  • System Conversion Expertise
  • Data Migration Strategies
  • Requirements Gathering Techniques
  • Financial Ledger Management
  • Knowledge of SOX Regulations
  • Report Composition for Financial Analysis
  • Comprehensive Financial Reporting
  • Payroll Administration
  • Financial Account Reconciliation
  • Banking Operations Knowledge
  • Reconciliation of General Ledger Accounts
  • GAAP Compliance
  • Internal Auditing Expertise
  • Budget Analysis Expertise
  • Advanced Microsoft Excel Skills
  • Crystal Reports Data Analysis
  • Data-Driven Insights
  • Quantitative Analysis
  • Secure Data Handling

References

References gladly provided upon request.

Software Knowledge

  • UKG / Kronos
  • Infor / Lawson
  • Microsoft Office; advanced knowledge of MS Excel, beginner knowledge of MS Access
  • MAS200/MAS90; with knowledge of Crystal Reports
  • GOLDVision (banking software)
  • AccuSystems (paperless records maintenance)
  • QuickBooks Pro and Premiere
  • HCS Interact (Healthcare accounting system)
  • Microsoft Dynamics (Solomon)
  • FRX (Report software)
  • Yardi (Senior Housing and property management software)

Affiliations

  • Wanderlust.
  • Canine Chaos Coordinator.
  • Moto Enthusiast.

Languages

English
Professional

Accomplishments

  • Appreciation was awarded from Valley Medical Center for the commitment and relentless efforts in the implementation and ongoing support of the My People application (Infor HRT).

References

References available upon request.

Timeline

Senior Application Analyst

Valley Medical Center
10.2022 - Current

HCM/HRIS Implementation Specialist

Pay Northwest
02.2017 - 06.2022

Accounting Manager

Senior Services of America
02.2013 - 01.2017

Accountant

Performance Home Medical
12.2012 - 02.2013

Bookkeeper

TNT Marketing
08.2012 - 10.2012

Accounting Assistant / Accounts Payable

First Savings Bank
10.2010 - 08.2012

Staff Accountant

Regency Pacific, Inc
09.2007 - 07.2010

Accountant

Seattle Nuclear Medicine
09.2006 - 08.2007

Staff Accountant

Smith Brothers Farms, Inc
04.2005 - 09.2006

A/R / Billing Clerk

Better Business Concepts, LLC
12.2002 - 04.2005

Bachelor of Science - Accounting

Central Washington University

Master of Science - Cyber Security

Western Governors University
Susanne Howard