Susanne Job
Island Lake,IL
Summary
I am an energetic and compassionate student working towards a BSW at Aurora University and am currently looking for an internship. Highly motivated and ready to apply social work theories in practical settings. Demonstrated ability as Paraprofessional to foster positive relationships with students, parents and colleagues. Committed to providing culturally responsive support, meeting diverse needs of students. Patient demeanor creates environment where students feel comfortable asking questions while learning new concepts.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Paraprofessional/Supervisor of ISS
Crystal Lake Community High School D155
09.2023 - Current
- Exhibits professionalism and commitment through punctuality and attendance
- Monitoring student behavior, assisting with assignments, and maintaining student suspension records
- Observe and follow District 155 policies and procedures
- Assists with strategies for maintaining orderly classroom behavior individually and in groups
- Takes all necessary and reasonable precautions to protect students, equipment, materials, and facilities
- Works with teachers to establish and maintain open and positive lines of communication with students, staff, and parents concerning academics and student behavior
- Establishes and maintains positive communications and relations with staff
- Assists deans in upholding and enforcing school and district rules and policies
- Perform other duties as assigned by the identified building supervisor or designee
- Exercising crisis management methodologies
- Performing relevant clerical tasks, helping deans in counseling students, and aiding teachers in providing additional attention to special needs students.
Office Administrator/Receptionist
Mechanical 24
05.2019 - 06.2020
- Coordinate office activities and operations to secure efficiency and compliance with company policy
- Manage arrangements/appointments, etc., for upper management
- Manage phone calls and correspondence (e-mail, letters, packages, etc)
- Support budgeting and bookkeeping procedures
- Create and update records and databases with personnel, financial, and other data.
- Track stocks of office supplies and place orders when necessary
- Submit timely reports and prepare presentations/proposals as assigned
- Assist colleagues whenever necessary
- Data entry into multiple software from various sources
- Designing filing systems
- Scheduling appointments with customers
- Customer service.
- Improved workplace efficiency with the regular maintenance of office equipment and proactive troubleshooting of technical issues.
Administrative Assistant
Element National Management
10.2016 - 04.2019
- Handle telephone calls and relay messages to the appropriate department or individual
- Take and record minutes of meetings and distribute as instructed
- Prepare and distribute correspondence
- Schedule meetings and prepare appropriate agendas
- Maintain inventory of office supplies
- Ensure office equipment runs smoothly and arrange for equipment repairs and maintenance
- Handle administrative issues and conflicts as per the company's policies
- Assist Property Managers with tenant recertification's
- Maintain tenant and rental application files
- Send late rent letters and general notices to tenants as needed
- Answering phones, handling Property Management calls, or transferring callers to appropriate.
General Manager
Jimmy John's Sandwiches
09.2007 - 10.2016
- Execute and audit systems and procedures for 100% integrity
- Prepare, maintain, and track records concerning inventories and work processes to calculate gross monthly profit according to company policy
- Manage hiring, training, evaluating, disciplining, and termination of employees
- Manage inventories by tracking weekly reports and ordering raw materials and supplies to meet customer requirements, maximize profits, drive sales, and reduce out-of-stock
- Schedule employees and delegate work assignments to provide excellent customer service and maximize store's profits
- Route deliveries and serve drivers to maximize delivery business and speed
- Complete preventive maintenance and upkeep of the store's equipment and supplies
- Interview and hire new employees
- Review financial statements, sales or activity reports, or other performance data to identify opportunities for cost reductions or service improvements
- Make a weekly schedule
- Work with nearby businesses to create regular catering orders.
Education
Bachelor's degree - Social Work
Aurora University
McHenry, IL05.2025
Associate in Arts (AA) - Sociology
McHenry County College
McHenry, IL05.2023
Skills
- Accounts Receivable
- Microsoft Word (10 years)
- Management Experience (10 years)
- Data Entry (10 years)
- Records Management
- Accounts Payable
- Administrative Experience
- Organizational skills
- Customer service
- Computer literacy
- Front desk
Accomplishments
Consecutive 4.0 GPA
Academic Award for Sociology 2023
Certification
- Paraprofessional Certification, 10/2023, 10/2028
- Mandated Reporter (NAMR), 09/2023, 09/2029
- CANS, 10/2022, Present
Organizations
Phi Theta Kappa Honor Society
Timeline
Paraprofessional/Supervisor of ISS
Crystal Lake Community High School D155
09.2023 - Current
Office Administrator/Receptionist
Mechanical 24
05.2019 - 06.2020
Administrative Assistant
Element National Management
10.2016 - 04.2019
General Manager
Jimmy John's Sandwiches
09.2007 - 10.2016
Bachelor's degree - Social Work
Aurora University
Associate in Arts (AA) - Sociology
McHenry County College
- Paraprofessional Certification, 10/2023, 10/2028
- Mandated Reporter (NAMR), 09/2023, 09/2029
- CANS, 10/2022, Present
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