Suset Iglesias, PharmD, CPh
Port Saint Lucie
Summary
Dynamic pharmacist with 14 years in clinical and retail environments, recognized for delivering patient-centered care and improving therapeutic outcomes. Proven success in interdisciplinary collaboration and medication management, driving enhanced patient safety and operational efficiency. Aiming to support a healthcare organization dedicated to advancing access and quality in patient services.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Clinical Pharmacist
HCA St Lucie Hospital
Port Saint Lucie
02.2022 - Current
- Delivered comprehensive pharmaceutical care in a 229-bed acute care facility, collaborating with physicians, nurses, and case managers to optimize patient outcomes
- Verified, prepared, and dispensed medications in accordance with hospital protocols, regulatory standards, and clinical best practices
- Conducted medication reconciliation and clinical interventions using EMR platforms including Meditech, ensuring accuracy and continuity of care across transitions
- Monitored therapeutic regimens for efficacy, safety, and cost-effectiveness, adjusting therapies based on lab results and clinical guidelines
- Participated in interdisciplinary rounds, contributing pharmacological expertise to treatment plans for diverse patient populations
- Managed formulary, reported adverse drug events, and ensured compliance with Joint Commission standards to uphold patient safety
- Educated patients and staff on medication use and safety protocols, fostering informed decision-making and enhancing adherence
- Adapted to evolving workflows and implemented process improvements that strengthened pharmacy operations and optimized patient care delivery
- Actively engaged in a team culture that emphasized compassion, energy, and pride in delivering high-quality care
Pharmacist
Publix Pharmacy
Port Saint Lucie
11.2018 - 11.2022
- Pharmacy Manager / Assistant Manager / Floater Pharmacist
- Oversaw daily pharmacy operations, ensuring compliance with patient safety protocols, regulatory standards, and professional practice guidelines
- Delivered exceptional customer service and patient counseling, fostering trust and improving medication adherence across diverse populations
- Implemented and managed patient care programs, including immunizations, medication therapy management, and health screenings
- Led and motivated pharmacy staff by assigning tasks that aligned with individual strengths, promoting growth and reducing skill gaps
- Utilized the Outcomes platform to conduct EMR reviews, perform medication reconciliation, and document clinical interventions
- Identified business opportunities and collaborated with store leadership to implement solutions that improved performance and increased customer satisfaction
- Adapted workflow strategies to meet evolving demands, ensuring efficient prescription processing and minimal wait times
- Utilized bilingual communication (English and Spanish) to serve a broader patient base with clarity and empathy
Staff Pharmacist
CVS Pharmacy
Coral Springs
09.2018 - 11.2018
- Counseled patients on medication use, side effects, and adherence strategies to enhance therapeutic outcomes
- Facilitated immunization services and medication therapy management (MTM) initiatives to optimize patient care
- Resolved insurance and prior authorization issues, facilitating improved patient access to necessary medications
- Verified prescriptions and ensured accurate dispensing in a high-volume retail setting
- Collaborated with pharmacy technicians to maintain workflow efficiency and regulatory compliance
- Delivered bilingual care (English and Spanish) to serve a diverse patient population
Pharmacy Technician/Pharmacy Intern
CVS Pharmacy
Coral Springs
11.2012 - 09.2018
- Collaborated closely with pharmacists to ensure safe, accurate, and timely medication dispensing and reconciliation
- Assisted in prescription processing, label creation, and inventory organization to ensure compliance with health and safety standards
- Communicated effectively with patients, prescribers, and insurance providers to resolve medication access issues and clarify prescription details
- Strengthened bilingual communication skills (English and Spanish) to serve a diverse patient population with empathy and clarity
- Provided customer service by addressing inquiries, resolving complaints, and guiding patients through pharmacy procedures to enhance patient experience
- Handled point-of-sale transactions and organized workstation to maintain efficient workflow
- Developed foundational knowledge in medication therapy, patient counseling, and pharmacy operations during internship training
Education
Doctor of Pharmacy -
Palm Beach Atlantic University
West Palm Beach, FL01-2018
Associate of Arts -
Palm Beach State College
Boca Raton, FL01-2014
High School Diploma -
Saint Benedict Catholic Secondary School
Cambridge, ON, Canada01-2010
Skills
- Medication reconciliation
- Clinical assessments
- Therapy management
- Patient education
- Collaborative care
- Confidentiality and HIPAA
- Bilingual communication
- Professional phone and telehealth etiquette
Certification
- Pharmacist, PS58315 - Active
- Consultant Pharmacist
- ASHP Medication Safety Certificate
- ASHP Medication History-Taking & Reconciliation Certificate
- ASHP Emergency Medicine Certificate
References
Available upon request
Rotations Completed
Emergency Medicine, Internal Medicine I & II, Diabetes Management, Drug Info, Ambulatory Care, Compounding, Community, Institutional, Management, Clinical Pharmacy, Institutional, Community
Community Service And Leadership
- Costa Rica Medical Mission Trip, 05/01/15
- Events coordinator for Kappa Epsilon Fraternity, 04/01/15
- Belle Glade Medical Mission Trip, 06/01/16
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Clinical Pharmacist
HCA St Lucie Hospital
02.2022 - Current
Pharmacist
Publix Pharmacy
11.2018 - 11.2022
Staff Pharmacist
CVS Pharmacy
09.2018 - 11.2018
Pharmacy Technician/Pharmacy Intern
CVS Pharmacy
11.2012 - 09.2018
Doctor of Pharmacy -
Palm Beach Atlantic University
Associate of Arts -
Palm Beach State College
High School Diploma -
Saint Benedict Catholic Secondary School