Susette Todd
Ventura,CA
Summary
I started my career right out of high school as a messenger and worked my way up to being an Escrow Officer at the age of 18. I have watched the industry go from 2 page contracts to 16 and rates from 2% to 19%. I have lived in Ventura for over 60 years and no the area very well. I have handled many transactions with Probate, Conservatorship, Guardians, Trusts. Transactions that require working with attorneys and the courts for properties that need Court approval. Having been an escrow officer for over 45 years, has giving me the required experience, knowledge and the ability to know and head off any potential problems that can arise. I pride myself in making sure the parties involved are always well informed and follow up with lenders, agents and Title as well.
I am a Licensed Real Estate Agent that successfully sold new and preexisting homes in Ventura County. Applied exceptional prospecting, building high-value client base and personal referrals from satisfied buyers and sellers. Excelled in client development, public relations, customer follow-up and property management. Displayed superior talent in effectively communicating with sellers, buyers, banks and mortgage lenders.
Overview
45
45
years of professional experience
Work History
Real Estate Agent
Sun Coast Real Estate Downtown
Ventura, CA
03.2018 - Current
- Advised prospective clients on current market activities and optimal buying or selling choices.
- Oversaw and negotiated offers for real estate purchases on clients' behalf.
- Maintained current and accurate CRM database of prospective customers.
- Verified accuracy of documentation and fund disbursements for sales.
- Presented properties to potential buyers to address questions or concerns.
- Facilitated deals between sellers, buyers and brokers for maximum profits.
Notary Public
Self-employeed
Ventura, CA
01.1978 - Current
- Kept updated on changes in local and state laws governing Notaries Public.
- Scheduled appointments with customers in need of Notary services.
- Verified identification of signee by looking through identification documents, licenses and passports.
- Recorded data from each transaction in a logbook or journal.
- Verified customer signatures and identification documents.
- Reviewed documents and personal identifying paperwork or government-issued IDs for each person.
Escrow Officer
Fidelity Nartional Title
Oxnard, CA
02.2002 - 08.2017
- Closed purchase transactions in multi-state, high-volume environment and satisfied customer expectations by meeting timelines and communicating proactively.
- Coordinated with lenders and real estate agents to ensure smooth closing process.
- Worked with customers, realty professionals and lender representatives to complete smooth and efficient process.
- Verified that all parties involved had signed necessary documents before releasing funds.
- Reviewed legal documentation to ensure compliance with state regulations.
- Monitored all funds received and disbursed in accordance with contractual obligations.
- Updated client account information and records in company databases.
- Reviewed client documentation and contracts for discrepancies and mistakes.1-
- Oversaw and supervised workflow of 1-6-person team
- Reviewed contracts, commitments and orders to prepare for closing and assembled documents to prepare files and facilitate smooth final transactions.
- Mastered escrow process, title process, financial transactions, company policies and procedures and regulatory requirements.
- Investigated clear title issues or liens that could affect ownership rights or encumber property sale.
- Made public relations calls, attended industry-related functions and earned word-of-mouth recommendations.
- Reviewed final figures for accuracy prior to issuing checks at closing table.
- Maintained records of all transactions including sales contracts, loan documents.
- Advised buyers and sellers on various aspects of their transaction such as taxes or insurance.
- Coordinated transaction documentation by ordering title reports, completing forms and statements and gathering existing documents.
- Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
- Ordered title reports for issuing title insurance, identified and resolved title defects and satisfied existing liens and encumbrances against property or principals.
- Ensured that the terms of purchase agreements were met by both buyer and seller prior to closing.
- Guided training team to build training material and job aids to replicate property transaction knowledge and standardize processes.
- Prepared closing statements, deed documents, and other related escrow documents for signature.
- Consulted with title department to resolve tax liens, boundary disputes and encroachments.
- Communicated regularly with lenders to update them on progress throughout the transaction process.
- Oversaw complete real estate closing process and adhered to all related process guidelines, company standards, and title requirements.
- Collaborated with attorneys on complex transactions involving multiple parties.
- Provided assistance to customers in understanding escrow process and procedures.
- Complied with purchase contract terms and conditions, prepared accurate settlement statements and complied with state and federal laws governing escrow transactions.
- Maintained updated knowledge through continuing education and advanced training.
Education
High School Diploma -
VENTURA COLLEGE
Ventura, CA06-1976
Skills
- Traditional Marketing
- Buyers' Agent
- Real Estate Development
- Market Monitoring
- Property Assessments
- Contract Negotiation
- Escrow Management
- Honest and Ethical
- Title Research
- Clean Driving Record
- Homeowners Insurance Knowledge
- Highly Professional
- National Association of Realtors
- Proficient in Microsoft Office
- Intuit QuickBooks Expert
- California Licensed Real Estate Agent
- Sales Closing
References
References available upon request.
Timeline
Real Estate Agent
Sun Coast Real Estate Downtown
03.2018 - Current
Escrow Officer
Fidelity Nartional Title
02.2002 - 08.2017
Notary Public
Self-employeed
01.1978 - Current
High School Diploma -
VENTURA COLLEGE
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