Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

SUSHANA JENKINS

Philadelphia,PA

Summary

Education professional with robust history in managing and improving educational programs. Proven ability to lead teams, collaborate with diverse stakeholders, and drive program success. Known for adaptability in dynamic environments and commitment to achieving educational goals.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Education Program Coordinator

OCCCDA
03.2022 - Current
  • Developed and implemented educational programs to enhance student engagement and learning outcomes.
  • Collaborated with faculty to design curricula that align with institutional goals and standards.
  • Coordinated training sessions for staff, improving instructional techniques and resource utilization.
  • Managed program budgets, ensuring efficient allocation of resources and compliance with financial guidelines.
  • Developed engaging lesson plans aligned with curriculum standards for diverse student needs.
  • Implemented innovative teaching strategies to enhance student engagement and comprehension.
  • Facilitated collaborative learning environments, fostering teamwork and communication among students.
  • Mentored new teachers, providing guidance on effective classroom management techniques and instructional practices.

Selling Floor Supervisor

Burlington
03.2022 - 11.2022
  • Led sales floor team to optimize customer engagement and enhance shopping experience.
  • Developed training programs for staff to improve product knowledge and sales techniques.
  • Implemented inventory management strategies to minimize stock discrepancies and ensure availability.
  • Analyzed sales data to identify trends, adjusting merchandising strategies accordingly.
  • Promoted a positive work environment fostering teamwork, mutual respect, and open communication among employees.
  • Supervised daily floor operations to ensure compliance with safety and quality standards.
  • Trained new staff on operational procedures and best practices, enhancing team performance.

Head Cashier

The Home Depot
09.2015 - 11.2021
  • Accounting for errors and resolving discrepancies.
  • Restocked and organized merchandise.
  • Efficiently resolved escalated customer disputes
  • Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Processed checks, cash and credit purchases or refunds.
  • Reconciled cash drawer at start and end of each shift.

Certified Nursing Assistant

The Watermark in Logan Square
04.2011 - 03.2015
  • Oversaw and maintain patient rooms, group living areas and nurse stations.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives

Education

Certification - Flight Attendant, Telecommunications & Hospitality

Colbourne College
01.2006

Skills

  • Schedule Coordination

  • Cash Handling

  • Proficient with Microsoft Word, Excel and PowerPoint

  • Google: Sheets, Docs, Calendar, etc

  • Store Merchandising

  • Communications

  • Airlines

  • Marketing

  • Travel Organization

  • Phone Etiquette

  • Cash drawer management

  • Medical office administration

  • Patient Care

  • Adaptable to fast paced environment

  • Efficient and reliable team player

  • Tourism Arrangement

  • Grooming

  • Hospitality

  • Customer Service

  • Business Studies

  • Educational leadership

  • Training facilitation

  • Volunteer management

  • Partnership development

  • Strong work ethic

  • Teamwork

  • Problem-solving

  • Time management

  • Attention to detail

  • Problem-solving abilities

  • Multitasking

  • Organizational leadership

  • Multitasking Abilities

  • Reliability

  • Excellent communication

  • Organizational skills

  • Counseling techniques

  • Relationship building

  • Educational programming

  • Task prioritization

  • Self motivation

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of the M&T Bank, State Representative, Philadelphia Police Department, Philadelphia Fire Department and The Free Library of Philadelphia in the development of hosting Community Events.
  • Fulfilled Grant needs for a successful refunding period.
  • Achieved donations by completing written requests and reaching out to different entities efficiently.

Certification

  • Information Technology.
  • Youth Mental Health and Substance Abuse Councilor, MHFA- Mental Health First Aid USA.

Timeline

Education Program Coordinator

OCCCDA
03.2022 - Current

Selling Floor Supervisor

Burlington
03.2022 - 11.2022

Head Cashier

The Home Depot
09.2015 - 11.2021

Certified Nursing Assistant

The Watermark in Logan Square
04.2011 - 03.2015

Certification - Flight Attendant, Telecommunications & Hospitality

Colbourne College

Similar Profiles

CREATE PROFILE
SUSHANA JENKINS