Oracle SQL
Hi, I’m
Sushant Patil
Software Engineer at Amdocs
Summary
Accomplished Technical & Business Operations Analyst with a proven track record at Amdocs, enhancing operational efficiency by 40% through automation and robust data integrity practices. Expert in Oracle SQL and leadership, I excel in driving strategic decisions and optimizing business operations with innovative solutions and analytical prowess.
Overview
4
years of professional experience
12
Certificate
Portfolio
FEATURED
Appreciation for being Finalist
Seminar on emerging Gen AI Fundamental
Research Paper on Importance of Effective Prompt Engineering
Work History
Amdocs
Technical & Business Operations Analyst
01.2024 - Current
Job overview
- Developed comprehensive reports to inform strategic decision-making for senior leadership.
- Managed cross-functional projects to ensure timely delivery of high-quality results.
- Implemented data-driven approaches to improve overall efficiency in day-to-day operations.
- Reducing manual intervention by 40% through the design and implementation of automation systems, resulting in more accurate and timely product delivery.
- Ensuring 100% production data integrity by analyzing customer data, mitigating risks, and maintaining robust security protocols.
Amdocs
Associate Technical & Business Operations Analyst
06.2022 - 12.2023
Job overview
- Monitored, analyzed, and interpreted trends from Amdocs MEC application to support due diligence from various business subsidiaries.
- Strategized and executed business plan for customer operations business systems design, development, and maintenance which improved the overall operations by 45% .
- Identified and analyzed user requirements, procedures, and processes to develop optimization strategies.
- Developed different processes to ensure quality of the delivery along with the documentation of the processes.
2WheelR
Administration Assistant
06.2021 - 03.2022
Job overview
- Oversaw physical and digital file management, ensuring 100% secure handling of sensitive information and achieving a 95% improvement in data accessibility, while monitoring and updating complex spreadsheets to provide accurate data for project coordination and reporting.
- Tracked and analyzed project performance data, achieving a 90% accuracy rate in generating comprehensive reports that informed management of key trends and operational insights.
- Conducted regular inventory checks, maintaining optimal stock levels, and improving resource allocation by 85%, while scheduling staff to ensure effective coverage and service delivery.
- Identified and implemented new operational strategies, achieving a 30% gain in efficiency and enhanced service outcomes.
- Streamlined workflows to boost organizational efficiency by 40% , optimizing office processes to support smooth daily operations and strategic objectives.
2WheelR
Database Intern
02.2021 - 06.2021
Job overview
- Digitized data records by transferring 100% of physical documents to digital databases, ensuring accurate organization and formatting for improved accessibility.
- Collected and organized data systematically, prioritizing tasks to boost operational efficiency by 40%.
- Resolved data-related issues, implementing troubleshooting solutions that reduced workflow interruptions by 30% .
- Ensured data quality by detecting and resolving 95% of discrepancies in customer and account data, collaborating with supervisors to maintain data integrity.
- Contributed to project planning and execution as part of a collaborative team environment, ensuring timely completion of assigned tasks.
Education
Modern College of Engineering Pune
Masters in Computer Applications from Computer Science
06-2024
University Overview
- Student Training and Placement Coordinator at MCA department for batch 2022-2024.
- Been a key member of the core team of M-Pulse - Annual College Technical Event.
- Final Grade: 8.08 CGPA
Modern College, ShivajinagarPune
Bachelor of Computer Applications from Computer Science
06-2022
University Overview
- Passed in First Class with First Class with Distinction.
- Final Grade: 9.61 CGPA
Skills
- Creative solutions
- Business strategy
- Python, Java programming
- Oracle SQL
- Automation & Algorithm Development
- Data Science
- Data Analytics
- Operational Strategy Development
- Git
- Data Visualization and Manipulation
- Leadership & Ownership
Accomplishments
- JULY 2023: ACK 4th Edition - 10th Place Winner - Global learning and engagement program.
- SEP 2024: DE&I Hackathon Top 6 Finalist - Global hackathon for Diversity, Equality & Inclusion forum.
Certification
- Amdocs SmartOps MEC Billing Certification Exam (Intermediate).
- Amdocs SmartOps Python Basic Certification Exam (Intermediate).
- Amdocs SmartOps Unix Basic Certification Exam (Intermediate).
- Amdocs SmartOps Oracle SQL Basic Certification Exam (Intermediate).
- Amdocs SmartOps GEN-AI Certification Exam (Basic)
- Agile & Scaled Agile fundamentals.
- Machine Learning for Data Analysis: Unsupervised Learning.
- Advanced Business Analyst.
- Power BI Certification
Publications
The publication of my latest research paper, "Importance of Effective Prompt Engineering" in the International Research Journal of Modernization in Engineering, Technology, and Science (IRJMETS Journal). This work highlights a critical facet of AI in today’s digital landscape.
As artificial intelligence continues to transform industries, effective prompt engineering emerges as a pivotal strategy for aligning AI capabilities with organizational objectives. My study delves into how precision, linguistic clarity, and contextual understanding in crafting prompts can dramatically enhance AI performance and decision-making relevance across various sectors.
Key insights from the paper include:
- The Crucial Role of Prompt Design: Discover how thoughtful prompt architecture directly influences AI accuracy and reliability.
- Strategies for Ethical AI Deployment: Explore practical approaches to mitigate bias and promote ethical standards in AI applications.
- Enhancing Human-AI Interactions: Learn how effective prompt engineering can optimize user experience and foster stronger connections between humans and AI systems.
Work Preference
Work Type
Full TimeWork Location
On-SiteHybridImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsSoftware
Java
Python
Microsoft Visual Studio
Eclipse
Timeline
Technical & Business Operations Analyst
Amdocs
01.2024 - Current
Associate Technical & Business Operations Analyst
Amdocs
06.2022 - 12.2023
Administration Assistant
2WheelR
06.2021 - 03.2022
Database Intern
2WheelR
02.2021 - 06.2021
Modern College of Engineering
Masters in Computer Applications from Computer Science
Modern College, Shivajinagar
Bachelor of Computer Applications from Computer Science
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