Susheel S

FINANCE AI & TRANSFORMATION LEADER

Finance AI Strategy | Finance Transformation | AI Product Management | Intelligent Automation | Enterprise Data Architecture

Finance transformation and AI leader with 15+ years of experience modernizing Finance organizations through enterprise data platforms, analytics, intelligent automation, and AI products. Progressed from architecting enterprise Finance data platforms and analytics ecosystems at Applied Materials to leading Finance AI strategy, conversational AI products, and intelligent automation at ServiceNow. Proven ability to partner with Finance executives to redesign business processes, build governed data foundations, deliver AI solutions from concept to production, and drive enterprise adoption.

CORE EXPERTISE

Finance AI Strategy • AI Product Management • Finance Transformation • Intelligent Automation • Generative AI • Conversational AI • Snowflake Cortex • Claude • Enterprise Data Strategy • Data Architecture • Finance Analytics • Process Redesign • Governance • Change Management • Executive Stakeholder Management • SAP • Snowflake • Power BI • Tableau • SQL • Python

PROFESSIONAL EXPERIENCE

SERVICENOW | Lead – Finance AI Strategy & Transformation

(Data Analytics & Insights Manager)

| 2021–Present

• Lead Finance AI strategy and transformation initiatives across Corporate Accounting, FP&A, Treasury, Revenue, Procurement, Payroll, SEC Reporting, and Workplace Services.
• Built and managed a Finance AI opportunity portfolio evaluating 980+ business initiatives, prioritizing use cases based on business value, AI readiness, governance, scalability, and implementation complexity.
• Serve as single-threaded product owner for Finance Data Agent (Snowflake Cortex) and FinSight, delivering conversational AI experiences that transform executive financial decision-making.
• Partner with Finance leaders to redesign reporting, close, planning, and analytical workflows before introducing AI-enabled automation and conversational experiences.
• Delivered Finance AI solutions from discovery, business case development, pilot execution, GA readiness, and production deployment through enterprise adoption and value realization.
• Modernized Finance processes including Flux Analysis, Cash Transactions, Revenue Waterfall, Forecast vs. Actuals, Open PO reporting, and executive dashboards through governed AI-enabled workflows.
• Established AI governance frameworks including semantic data models, row-level security, human-in-the-loop validation, prompt engineering standards, adoption metrics, and responsible AI controls.
• Drove Finance AI adoption through executive demonstrations, AI Champion enablement, prompt libraries, structured training, and enterprise usage analytics.

Selected Impact

• Reduced Flux Analysis effort by ~40%.
• Automated Cash Transactions reporting, recovering ~400 annual hours.
• Built Finance AI strategy supporting 980+ transformation opportunities across six Finance organizations.
• Delivered production AI products leveraging Snowflake Cortex, Claude, SAP, Power BI, and enterprise Finance data.

APPLIED MATERIALS | Data Analytics Manager / Solution Architect | 2012–2021

• Led enterprise Finance transformation initiatives by architecting scalable data platforms supporting FP&A, Corporate Finance, Sales, Marketing, and Global Operations.
• Designed enterprise Finance data architecture integrating SAP ERP, BW/HANA, BPC, IoT, cloud, and operational data into governed analytics ecosystems.
• Partnered with Global FP&A and Finance leadership to modernize executive reporting, revenue forecasting, quote-to-cash analytics, and financial planning capabilities.
• Delivered predictive analytics and machine learning solutions supporting cost forecasting, manufacturing optimization, customer analytics, and semiconductor operations.
• Developed enterprise analytics products combining Finance, operational, and IoT data to improve executive decision-making and operational performance.
• Led enterprise data integration and analytics modernization programs, establishing trusted data foundations that enabled scalable business intelligence and digital transformation.

EDUCATION

Master of Engineering – Electrical & Computer Engineering

TECHNOLOGIES

Snowflake Cortex • Claude • SAP • Snowflake • Power BI • Tableau • SQL • Python • dbt • Hadoop • SAP BW/HANA • Business Objects • REST APIs • ServiceNow

• Led cross-functional teams to drive strategic initiatives and ensure alignment with organizational goals.
• Developed and implemented process improvements that enhanced operational efficiency across multiple departments.
• Managed large-scale projects from inception to completion, adhering to timelines and budget constraints effectively.
• Drove adoption of new technology solutions, modernizing operations and improving operational efficiency.

• Developed data models to support strategic decision-making processes.
• Analyzed complex datasets to identify trends and insights for business optimization.
• Collaborated with cross-functional teams to align analytics initiatives with organizational goals.
• Designed dashboards and visualizations for effective communication of data findings.
• Implemented process improvements that enhanced data accuracy and reporting efficiency.
• Led projects focused on predictive analytics to drive operational enhancements.
• Evaluated new analytical tools and technologies for potential integration into workflows.
• Enhanced data-driven decision-making for company leadership through comprehensive reporting and visualization.
• Evaluated new analytics technologies and methodologies, incorporating them into company processes where appropriate.
• Led process improvement initiatives by analyzing workflow inefficiencies and proposing actionable solutions.
• Evaluated emerging technologies to drive innovation within product development cycles.

• Developed SAP BW reports to enhance data visibility across organizational functions.
• Analyzed business requirements to design and implement BI solutions tailored to user needs.
• Collaborated with cross-functional teams to ensure seamless integration of SAP BI tools.
• Conducted training sessions for end-users on effective utilization of BI applications.
• Streamlined workflows by implementing automation solutions within existing SAP BI systems.
• Designed and implemented user-friendly dashboards for non-technical stakeholders, facilitating seamless access to critical insights.
• Developed customized reports for better decision-making using advanced SAP BI tools and techniques.
• Identified performance bottlenecks in the existing system, recommending appropriate measures for resolution.
• Delivered training sessions to end-users, promoting efficient utilization of the implemented SAP BI BW system functionalities.