SUSHMA TAMANG
40-71 Gleane ST, 2FL, Elmhurst,USA
Summary
Dynamic and resourceful professional with a proven track record of hard work and adaptability. Known for effective communication skills and a cheerful demeanor that fosters collaboration and teamwork. Highly organized and proactive, with a passion for research and innovation, consistently eager to share new ideas while maintaining a positive outlook. Quick to embrace new challenges, demonstrating flexibility and a commitment to excellence in every endeavor.
Overview
11
11
years of professional experience
Work History
Housekeeping Room Attendant
Nine Orchard
New York, NY
09.2025 - 11.2025
- Cleaned and maintained guest rooms and bathrooms to ensure high standards of cleanliness and comfort, including dusting, vacuuming carpets, mopping floors, changing bed linens and restocking bathroom supplies. Followed safety procedures while handling cleaning products and operating equipments. Evaluated room for hazards and assesses equipment conditions to communicate repair needs to the maintenance team. Reported lost and found items promptly to the manger or supervisor on duty. Adhered to health and safety regulations while performing daily tasks. Maintained well-stocked and well-organized service carets to support efficient and timely cleaning services. Engaged with guests on room requirements and amenities to promote overall satisfaction.
Housekeeping Room Attendant
Hotel Yakroo Manang
Kathmandu, Nepal
04.2023 - 01.2025
- Cleaned and maintained guest rooms to ensure high standards of cleanliness and comfort. Managed inventory of cleaning supplies, ensuring timely replenishment for efficient operations. Collaborated with front desk staff to address guest requests promptly and effectively. Implemented improved cleaning techniques, enhancing overall room presentation and guest satisfaction. Conducted regular inspections of assigned areas to uphold quality standards and identify maintenance needs. Developed checklists for daily tasks to streamline workflow and improve efficiency within the housekeeping team.
Cleaning assistant
SODEXO GSA A/S
Copenhagen, Denmark
01.2019 - 01.2022
- Swept and mopped all hard floors, including restrooms, cleaned the entire workplace on a daily basis, emptied bins and disposed of any hazardous waste following health and safety regulations, ensured all cleaning material was handled and stored away appropriately, examined and notified management of recurring deficiencies in stocks or equipment promptly, vacuumed carpets, upholstery, and ceiling vents, carried out cleaning tasks as instructed within tight time frames and to high-quality standards, performed routine cleaning equipment and machinery inspections to maintain proper, safe working order, conducted in-depth quality inspections to meet stringent quality standards, followed sanitization, health and hygiene regulations.
Cashier
HOTEL PLEASURE HOME
Kathmandu
01.2016 - 01.2018
- Greeting the customers entering into the organization, handling all the cash transactions of an organization, receiving payment by cash, cheques, and credit cards, etc., checking daily cash accounts, providing training and assistance to the newly joined cashiers, maintaining a monthly, weekly, and daily report of transactions, as a cashier maintain a cheerful attitude towards all guest as soon as they make eye contact handling different types of cards to avoid unnecessary trouble or problems with guests, quickly response to the guest by issuing slips, refunds and change to the guest correctly, be aware of the price of goods and materials, and use calculators and cash registers to maintain change, understand and try to resolve guests complaints as well as answer queries politely.
Receptionist
PILGRIMS GUEST HOUSE
Kathmandu
01.2015 - 01.2016
- Greet guests and respond to the needs of the hotel guests, manage all the front desk, operation as well as registration, check-in, check-out, room inventory, cost control, provide friendly as well as courteous telephone manner to the guests and coworkers, process payment departure and adjust the errors correcting discrepancies error in the guest account, handling all the incoming and outgoing calls, filing and record are kept properly, Maintain a positive attitude and friendly demeanor, Manage guest bookings and reservations, Keep a tidy and orderly workspace.
Education
Bsc. (Hons) Business Studies - Business Studies
NIELS BROCK, COPENHAGEN BUSINESS SCHOOL
Copenhagen, Denmark09-2022
Intermediate in management - Tourism And Hotel Management
PRIME INT'L COLLEGE
Kathmandu, Nepal02-2014
Skills
- Highly organized
- Excellent communicator
- Polite and professional
- Efficient
- Quick learner
- Time punctual
Language
English
Nepali
Timeline
Housekeeping Room Attendant
Nine Orchard
09.2025 - 11.2025
Housekeeping Room Attendant
Hotel Yakroo Manang
04.2023 - 01.2025
Cleaning assistant
SODEXO GSA A/S
01.2019 - 01.2022
Cashier
HOTEL PLEASURE HOME
01.2016 - 01.2018
Receptionist
PILGRIMS GUEST HOUSE
01.2015 - 01.2016
Bsc. (Hons) Business Studies - Business Studies
NIELS BROCK, COPENHAGEN BUSINESS SCHOOL
Intermediate in management - Tourism And Hotel Management
PRIME INT'L COLLEGE