Sushmita Basu Nag
Idaho Falls,ID
Summary
Experienced with accounts receivable management, including invoice processing and payment reconciliation. Utilizes analytical skills to troubleshoot and resolve financial discrepancies efficiently. Knowledge of financial reporting and effective communication ensures smooth operations and client satisfaction.
Creative writer with a knack for developing engaging and compelling content for diverse audiences. Capable and eager to craft impactful narratives and articles for various media, demonstrating adaptability and creativity. Willing to do exceptional research, ensuring content resonates with target demographics. Dedicated to accuracy, fact-checking, deadline management, and writing creative content. Flexible and team-focused,maintaining calmness in high-stress situations.
Overview
1
1
year of professional experience
Work History
AR Analyst
Medfin India PVT. Ltd
01.2014 - 06.2015
- Participated in regular AR training sessions, staying up-to-date on industry best practices and emerging trends.
- Reduced delinquent accounts by consistently following up on past-due invoices and establishing payment plans with clients. Called the health insurance to clear payment on fairly twenty pending claims per day.
- Implemented effective dunning strategies that resulted in faster recovery rates without damaging customer goodwill or satisfaction levels.
- Prepared detailed analyses of key performance indicators to support management's decision-making process related to collections strategies and credit policies.
- Optimized collection efforts by developing comprehensive aging reports that prioritized high-risk accounts.
- Ensured compliance with relevant regulations by conducting periodic internal audits of AR processes and controls.
- Conducted thorough research to resolve billing disputes, maintaining positive customer relationships and ensuring timely payments.
- Contributed to the development of new collection policies and procedures as part of continuous improvement initiatives within the AR department.
Education
Master of Arts - English Literature
UNIVERSITY OF BURDWAN
Burdwan India06.2017
Bachelor of Arts - Liberal Arts
University Of Calcutta
Kolkata, India07.2013
Skills
- Creative writing
- Content creation
- Grammar comprehension and mastery
- Writing, editing, and proofreading
- Teamwork and collaboration
- Problem-solving
- Customer service
- Organizational skills
- Attention to detail
- Client management
- Market research
- Social media management
- Accounts receivable management
Timeline
AR Analyst
Medfin India PVT. Ltd
01.2014 - 06.2015
Master of Arts - English Literature
UNIVERSITY OF BURDWAN
Bachelor of Arts - Liberal Arts
University Of Calcutta
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