Summary
Overview
Work History
Education
Skills
Timeline
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SUSI CANTU

Cypress,Texas

Summary

Hardworking and trustworthy Administrative Assistant with proven organizational skills and thorough knowledge of corporate policies and procedures. Proven excellent communication and people skills with extensive strategic planning capabilities. Has proficient understanding of the importance of accurate filing and maintaining an accurate record-keeping system with an ability to maintain confidentiality of information. Multifaceted professional with an extensive background in a variety of office administration duties and exceptional at multi-tasking. Works well in high-pressure settings with minimal supervision in both leadership and team roles. Consistently recognized for proven capability in office administration, record keeping, preparing reports and performed customer-oriented tasks.

Overview

26
26
years of professional experience

Work History

Administrative Assistant/File Clerk

WINTERS INSTRUMENTS, PKWY
01.2018 - 01.2020
  • Organized records such as forms, invoices and receipts, and filed these in relevant filing system
  • Responsible for ensuring that records are correctly sequenced, filed, and captured tracking information in electronic databases
  • Gathered documentation from internal departments, and coded materials chronologically, numerically, alphabetically, and by subject matter
  • Stored hard copies of documents such as invoices, receipts, and forms
  • Assisted phone inquiries of the company.
  • Examined, categorized, and sorted incoming documents.
  • Sorted and classified documents into appropriate filing systems for increased traceability.
  • Assisted with document scanning and imaging projects to support accurate file back-up.
  • Located and retrieved requested documents in accordance with established policies.
  • Managed sensitive or confidential files with attention to data security and storage policies.
  • Monitored and updated filing systems to meet organization standards.
  • Restored old files and archived completed files for future reference.
  • Maintained log books and spreadsheets documenting file data and storage receipts.
  • Maintained organized filing system to facilitate easy retrieval of documents.
  • Cleaned up files regularly by removing outdated information for archival or disposal.
  • Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files.
  • Maintained strict data accuracy standards via multiple reviews of [Type] files for presentation to manager.

Shipping and Receiving Clerk

FedEx | Ground 8787
05.2017 - 08.2018
  • Performed all activities related to the accurate and timely shipping and / or receiving of the product
  • Prepared products to be received or shipped from warehouse/department
  • Matched actual product to associated documentation; recorded transactions in Warehouse Management System (WMS)
  • Researched and resolved discrepancies between actual product and associated documentation
  • Prepared routine activity reports
  • Responded to internal and external requests for information regarding receiving/ shipping data or issues
  • Performed work safely and in accordance with company and customer standards and safety regulations.
  • Reviewed order data to verify transactions and shipping dates.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.

Administrative Assistant / Party Coordinator

URBAN DAY RETREAT SPA, 6415
01.2004 - 01.2006
  • Established and monitored timelines to ensure seamless event execution
  • Ensured proper tracking, flow and metric reports for leads collected at sales events
  • Communicated project updates, timelines and event details to stakeholders from Sales, Marketing and other departments
  • Created, compiled, and produced all event support materials.
  • Updated various internal reports, collected and compiled data and performed follow-up.
  • Used [Software] and [Software] to create presentations, reports and spreadsheets.
  • Answered multiple console telephone system to direct calls to appropriate personnel.
  • Improved office efficiency by implementing color-coded filing system and introducing additional time-saving measures.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.

Administrative Assistant

McGINNIS CADILLAC INC
01.1994 - 01.1996
  • Handled office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies
  • Generated reports, transcribe minutes from meetings, and created presentations for the company operations
  • Provided real-time scheduling support by booking appointments on the maintenance and repair services of the company.

Education

Associates Degree - Associates of Science

Houston Community College
Houston, TX
05.1997

High School Diploma -

Langham Creek High School
Houston, TX
05.1995

Skills

  • Independence
  • Professionalism
  • Organizational Skills
  • Organization
  • Time Management
  • Interpersonal Skills
  • Effective Communication Skills
  • Document Management
  • Strategic Planning
  • Microsoft Office
  • Customer Experience
  • Verbal and Written Communication

Timeline

Administrative Assistant/File Clerk

WINTERS INSTRUMENTS, PKWY
01.2018 - 01.2020

Shipping and Receiving Clerk

FedEx | Ground 8787
05.2017 - 08.2018

Administrative Assistant / Party Coordinator

URBAN DAY RETREAT SPA, 6415
01.2004 - 01.2006

Administrative Assistant

McGINNIS CADILLAC INC
01.1994 - 01.1996

Associates Degree - Associates of Science

Houston Community College

High School Diploma -

Langham Creek High School

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