Overview
Work History
Education
Skills
Timeline
Generic

Susie Dyer

Las Vegas,NV

Overview

11
11
years of professional experience

Work History

Security

Excalibur Hotel & Casino
10.2024 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.

Security Guard

United Security
12.2022 - Current
  • Customer service, secured events venues businesses, places of business to ensure safety of all guest and to secure unruly individuals
  • Responded quickly to emergency situations to assess and deflect issues.
  • Report writing
  • Collaborated with cross-functional team members
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.

GRA

Venetian
03.2022 - 06.2024
  • Cleaned guest ro
  • Skilled at working independently and collaboratively in a team environment.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Changed lined with cleaned refreshed amenities as well
  • Provided excellent customer satisfaction, met daily quota mopped vacuumed dust change linen sanitized replenished clean linen

HOUSEKEEPING ACCOUNT MANAGER

Health Care Services Group
02.2015 - 06.2021
  • Managed housekeeping/Laundry attendants for residents rooms
  • Trained in sanitation and state inspection
  • Conducted morning meets with medical staff to coordinate room changes new admissions
  • Remained calm and professional in stressful circumstances and effectively diffuse tense situations
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness
  • Proposed or approved modifications to project plans
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.

Gra/Inspector in Quality Assurance and Quality Control

Master Corp
02.2015 - 03.2016
  • Cleaning Guest rooms as departure clean/stay over
  • Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas
  • Collaborated with multiple departments to maximize workflow and efficiency
  • Managed team of employees, daily progress reports and overall project planning
  • Exceeded productivity goals by efficiently prioritizing tasks based on deadlines while maintaining strict attention to detail during inspections.

Guest Room Attendant

Trump International Hotel Las Vegas
11.2013 - 01.2015
  • Improved efficiency within housekeeping team through effective communication of task progressions throughout shifts.
  • Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
  • Addressed guest concerns promptly, demonstrating strong problem-solving abilities while maintaining professionalism.
  • Prioritized tasks effectively during peak occupancy periods to maximize productivity and meet deadlines.

Education

Medical Assistant - Phlebotomy certified

Academy of healing arts
01.2005

Skills

  • SHERIFFS CARD
  • PILB
  • GAMING LICENSE
  • TAM
  • CONFLICT RESOLUTION
  • HEALTH CARD

Timeline

Security

Excalibur Hotel & Casino
10.2024 - Current

Security Guard

United Security
12.2022 - Current

GRA

Venetian
03.2022 - 06.2024

HOUSEKEEPING ACCOUNT MANAGER

Health Care Services Group
02.2015 - 06.2021

Gra/Inspector in Quality Assurance and Quality Control

Master Corp
02.2015 - 03.2016

Guest Room Attendant

Trump International Hotel Las Vegas
11.2013 - 01.2015

Medical Assistant - Phlebotomy certified

Academy of healing arts

Similar Profiles

CREATE PROFILE
Susie Dyer