Summary
Overview
Work History
Education
Skills
Healthcareexperience
Certification
Languages
Timeline
Generic

Susie Germain

Randolph,MA

Summary

Hardworking employee with customer service, multitasking, and time management abilities diligent about providing patient care as a CNA.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Hairdresser

08.2022 - Current
  • Cleaned work area thoroughly after each shift ensuring all tools were properly stored away.
  • Followed safety protocols when handling chemicals or sharp instruments like scissors or razors.
  • Maintained accurate records of client's details including name, contact number, payment information.
  • Developed relationships with regular clients by providing excellent customer service.
  • Maintained cleanliness of salon equipment, tools and work areas.
  • Resolved any customer complaints quickly in an efficient manner while maintaining professionalism.
  • Greeted customers, answered phones and booked appointments.
  • Followed all rules and regulations.
  • Ensured client satisfaction with the quality of service provided.

Manicurist and Pedicurist

10.2018 - Current
  • Performed filing, buffing, polishing, trimming, cuticle removal and application of artificial nails as requested by customers.
  • Maintained customer records for future reference.
  • Educated clients on proper nail care techniques.
  • Cleaned and sterilized tools and work areas between customers.
  • Provided excellent customer service through friendly interactions with clients.
  • Ensured that safety protocols were followed during each service provided.
  • Responded promptly to customer inquiries and complaints.
  • Met with clients to discuss needs, service preferences and special requests.

CNA Clinical Intern

South Cove Manor
Quincy, MA
04.2024
  • Monitored food intake and output as directed by nursing staff.
  • Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
  • Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
  • Provided assistance with activities of daily living, including bathing, dressing and grooming.
  • Performed vital sign assessments, such as taking blood pressure and temperature.
  • Transported residents within the facility as needed.
  • Answered patient call lights promptly and responded to requests appropriately.
  • Assisted patients in ambulation and transfers using proper body mechanics.
  • Documented activities and recorded information in EMR system.
  • Turned and repositioned bedridden patients.

Education

Certified Nursing Assistant (CNA) License -

Quincy College CNA
Quincy, MA
06.2024

High School Diploma -

Institution Claire De Fille
21 Rue Stenio Vincent, Haiti
06-2018

Skills

  • Patient Safety
  • Personal care assistance
  • Patient Positioning
  • HIPAA Compliance
  • Direct Patient Care
  • Multitasking
  • Time Management
  • Problem-solving abilities
  • Team Collaboration
  • Emotional Support

Healthcareexperience

CNA Clinical Intern, South Cove Manor, Quincy, MA, 04/2024, Recorded vital signs, including blood pressure, pulse, temperature, and respiration rate as requested by staff, Provided physical support for patients or residents with daily activities and personal hygiene, including bathing, dressing, getting out of bed, using the toilet, walking, standing, or exercising, Turned and repositioned bedridden patients

Certification

CNA certification 06/2024

Languages

Haitian Creole
Full Professional
French
Full Professional
Spanish
Limited

Timeline

CNA Clinical Intern

South Cove Manor
04.2024

Hairdresser

08.2022 - Current

Manicurist and Pedicurist

10.2018 - Current

Certified Nursing Assistant (CNA) License -

Quincy College CNA

High School Diploma -

Institution Claire De Fille

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Susie Germain