Susie Hanlon
Hanover,MA
Summary
Experienced, dynamic professional with 3 years of extensive experience in internal recruiting. Well-versed in full-cycle recruitment and the ability to work closely with hiring managers in various managers to define recruitment needs and track recruitment KPIs. Strong interviewing skills and familiarity with interview techniques like video or panel interviews. Capacity to source candidates on job boards, resume databases, professional networks, or referrals. Knowledgeable of creating and publishing job ads and overseeing internal and external communication. Hands-on experience with the recruitment process, hiring talents to support business growth. Infused with great communication skills, absolute integrity, and professionalism.
Overview
17
17
years of professional experience
Work History
RECRUITER
DEPENDABLE CLEANERS
10.2018 - Current
- Lead in-house recruiting for corporate headquarters and 14 store and plant locations, ensuring candidates have a pleasant experience
- Interface with hiring managers to meet workforce needs, define job parameters, and outline desired qualifications
- Utilize ATS system to source, screen, and recruit highly qualified candidates for skilled/technical trades, management, and support staff positions
- Achieved 31 open positions throughout the company to 12 positions during the first month and went from 31 to three (3) open positions within the first year
- Improved organization attractiveness by monitoring job offers and compensation practices
- Leverage skill set in payroll, benefits administration, new hire orientation, and other strategic and operational HR functions
- Aided in growing the sales of home delivery services by reaching out to multiple colleges, apartments, and realtors to gain business.
RECRUITER- Temp
COMPLETE STAFFING SOLUTIONS
09.2022 - 11.2023
- Lead full cycle recruiting for the company Lifeline in order to ramp up their team due to a change in parent companies
- Responsible for everything from sourcing, screening, setting up interviews, making offer and setting up the orientation for all new positions for Lifeline/Connect America
- Built relationships and worked closely with hiring managers in order to find the right for specific roles within the company
- Send all new hire information each month to the head of complete staffing solutions in order to make sure all aligned with new hires that would be onboarding and attending each monthly orientation.
STORE MANAGER
COACH
03.2007 - 09.2018
- Accounted for team building and team development, including recruiting top talent, administering performance reviews, executing background checks, assisting in hiring plans, conducting interviews, and managing the team’s payroll
- Secured $1M+ store gross revenue annually while consistently outperforming the company’s performance KPIs across metrics
- Employed industry best practices and standards to continuously run the highest conversion rate in the district
- Managed and maintained customer service and oversaw product knowledge training, sales process, and brand strategies
- Accelerated revenue growth by implementing retail sale strategies, which involved new customer acquisitions programs
- Developed and executed effective sales strategies and initiatives to ensure growth across all product categories.
STORE MANAGER
COACH
- Successfully increased store revenue from $850K-$1.3M during the first year and position store from a tier 3 store to a flagship store in less than a year
- Contributed to overall store and financial results by evolving store strategies and personal selling techniques
- Exhibited understanding of the positive sales impact that staffing had on the business; recruited and hired accordingly
- Held team accountable for floor supervisor productivity, personal productivity, and management contribution.
ASSOCIATE MANAGER (acting Store Manager)
Coach
- Strategically developed teams to deliver Coach’s selling and service standards across all flagship stores with maximum efficiency
- Delivered strong, lasting business results through team selling and selling to multiple customers with varied preferences
- Evaluated performance of all team members, including providing consistent and timely feedback for a room for improvement
- Created and modified action plans with the Store Manager for continuous development of staff and business expansion.
STORE MANAGER
ARDEN B
STORE MANAGER
CHARLOTTE RUSSE/RAMPAGE
Education
Bachelor of Science in Criminal Justice -
University of Central Florida
Orlando, FL05.2003
Skills
- Network and Relationship Building
- ATS (Applicant Tracking Systems)
- Marketing and Sales
- Human Resources Management
- Social Media Recruiting
- Influential Negotiations
- Placement and Onboarding
- Employee Relations
- Training and Development
- Talent Acquisition
- Excellent Verbal and Written Communication Skills
- Strong Organizational Skills
- Flexibility & Adaptability
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Resume Screening
- Employee Referral Programs
Other
Volunteer for Meals on Wheels weekly to deliver food to the elderly
Volunteer for Beth Israel- Parent Connection Mentoring Moms Program
Timeline
RECRUITER- Temp
COMPLETE STAFFING SOLUTIONS
09.2022 - 11.2023
RECRUITER
DEPENDABLE CLEANERS
10.2018 - Current
STORE MANAGER
COACH
03.2007 - 09.2018
STORE MANAGER
COACH
ASSOCIATE MANAGER (acting Store Manager)
Coach
STORE MANAGER
ARDEN B
STORE MANAGER
CHARLOTTE RUSSE/RAMPAGE
Bachelor of Science in Criminal Justice -
University of Central Florida
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