Susie Hawthorne
Victoria,VA
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sr. Lead SSTT
Virginia Center For Rehabilitation
12.2020 - Current
- Analyzed existing processes to identify opportunities for optimization, recommending changes that led to significant cost savings and improved performance.
- Performed general equipment maintenance and repair to minimize downtime.
- Trained staff on Lean methodologies, empowering employees to identify and address inefficiencies proactively.
- Updated processes and process maps to improve material flow throughout factory.
- Developed and executed strategic plans for process improvement, driving operational excellence across the organization.
- Responded to business unit managers' requests to improve productivity and increase process competence.
Mentor
Virginia Center For Behavioral Rehabilitation
10.2016 - 12.2020
- Assisted students in exploring and selecting career paths.
- Empowered students through counseling and skill-building exercises.
- Assisted mentees in setting achievable goals and creating realistic action plans for personal and professional growth.
- Assisted mentees in setting and achieving educational and career goals to encourage independence.
- Guided mentees in overcoming challenges by sharing personal experiences and offering practical advice.
SSTT
Virginia Center For Behavioral Rehabilitation
09.2014 - 10.2016
- Self-motivated, with a strong sense of personal responsibility.
- Cultivated interpersonal skills by building positive relationships with others.
- Delivered services to customer locations within specific timeframes.
- Gained strong leadership skills by managing projects from start to finish.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
General Manager
KFC And Taco Bell
09.2011 - 06.2014
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Formulated policies and procedures to streamline operations.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Developed and implemented strategies to increase sales and profitability.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
High School Diploma -
Central of Lunenburg
Victoria, Va06.1994
Skills
- Data-driven decision-making
- Material Loading and Unloading
- Staging Shipments
- Production Processes Knowledge
Certification
- Certified CPR and First Aid, VCBR - 2025
Timeline
Sr. Lead SSTT
Virginia Center For Rehabilitation
12.2020 - Current
Mentor
Virginia Center For Behavioral Rehabilitation
10.2016 - 12.2020
SSTT
Virginia Center For Behavioral Rehabilitation
09.2014 - 10.2016
General Manager
KFC And Taco Bell
09.2011 - 06.2014
High School Diploma -
Central of Lunenburg
- Certified CPR and First Aid, VCBR - 2025
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