Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Susan Hubbell

Shawnee

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

14
14
years of professional experience

Work History

LEAD MIS (Management Information Systems)-Data entry

Shawnee Mission School District
07.2022 - Current
  • Works with Special Education teachers to review paperwork and submit errors to be corrected for state reporting purposes.
  • Reports service to the state of Kansas for funding.
  • Processes Medicaid paperwork for reimbursement from the state of Kansas.
  • Maintains spreadsheets and data for district reference in regard to outside billing for contracted students.
  • Maintains the IEP reporting database program with efficiency.
  • Prepares and runs reports for administration and staff.
  • Maintains database of all incoming paperwork and data daily.
  • Keeps accurate and well maintained files.
  • Sends exiting student records.
  • Attends training as needed.
  • Follows deadlines.
  • Keeps MIS Manual up to date with any changes.
  • Maintains confidentiality of all student files.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Strengthened communication skills through regular interactions with others.
  • Learned and adapted quickly to new technology and software applications.

Office Aide

Tomahawk Elementary Shawnee Mission School District
08.2019 - 07.2022
  • Assisted the Principal and Secretary with correspondence, answering the phones, setting appointments, checking in parents and others into the building.
  • Recorded accurate attendance for the district and made calls to parents about attendance, reported issues to the Principal.
  • Supervised all students in the cafeteria making sure everyone was safe, respectful, and responsible.
  • Subbed for teachers during IEP, Speech, or behavioral meetings with parents during the school day.
  • Kept inventory and organized the storage room, communicated when to order item.
  • Managed student records and maintained accurate documentation for administrative purposes.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Developed positive relationships with students, promoting a supportive and inclusive atmosphere within the school.
  • Enhanced internal communication by distributing memos, announcements, and newsletters in a timely manner.
  • Assisted colleagues with various administrative tasks during peak times or absences for seamless continuation of daily operations.

Paraprofessional

Tomahawk Elementary Shawnee Mission School District
08.2018 - 08.2019
  • Assisted Special Education/ Structured Language Center teachers in the classroom setting.
  • Worked directly with students with autism.
  • Filled teaching positions to supplement regular classroom curriculum.
  • Supervised groups of students eating, playing outside, or on field trips.
  • Took data during one on one student work time.
  • Supported classroom instruction by assisting teachers with lesson plans and educational materials.
  • Facilitated small group activities to enhance student engagement and comprehension.
  • Implemented behavior management strategies to promote a positive learning environment.
  • Collaborated with special education staff to adapt resources for diverse learning needs.

Renewal Team Renewal Specialist

Metro Title Services/Acertus
01.2017 - 07.2018
  • Processed fleet vehicle renewals, replacements, and address corrections for our clients.
  • Handled phone calls from State Counties about vehicle paperwork or questions/issues.
  • Aided clients with questions or concerns.
  • Processed work in a timely, fast and correct manner.
  • Handled rejected paperwork from County DMVs, and tried to resolve the issues to get vehicles register.
  • Cleared vehicle violations and suspensions so drivers can legally drive.
  • Managed client renewals, ensuring timely processing and compliance with industry regulations.
  • Collaborated with cross-functional teams to streamline renewal workflows and enhance customer satisfaction.
  • Streamlined the renewal process with improved communication and collaboration across departments.
  • Increased customer retention by proactively identifying and resolving potential issues.

Receptionist/Front Office Manager

Metro Title Services/Acertus
07.2016 - 01.2017


  • Managed front desk operations, ensuring efficient workflow and a welcoming environment for clients.
  • Answered phone calls, distributed mail, assisted coworkers with projects, organized office supplies.

Loan Closing Assistant

NASB (North American Savings Bank, Mortgage Center)
09.2014 - 06.2016


  • Worked closely with Loan Closers and Loan Officers to obtain information, make sure it was valid and correct, and to verify documents, all to speed up closing.
  • Facilitated communication between clients and loan officers to streamline closing processes.
  • Reviewed and verified loan documents for compliance with regulatory requirements.
  • Assisted in preparing closing disclosures and other essential documentation for accuracy.
  • Maintained organized records of all transactions to ensure easy retrieval during audits.
  • Audited variety of critical financial documents for completeness and accuracy, noting and resolving deficiencies and errors.
  • Reviewed funding packages by calculating fees and arranging for disbursement of loan funds.
  • Produced closing instructions and coordinated with title company to monitor closing and funding.
  • Supported a positive work environment through active collaboration with team members and contributing to office efficiency.
  • Ensured adherence to deadlines by proactively managing timelines within complex schedules.
  • Reduced errors in closing documents by diligently reviewing and verifying all information.

Barista

Hattie's Coffee
08.2011 - 09.2014
  • Built instance rapport and provided enthusiastic service for each customer with a smile.
  • Prepared high-quality coffee beverages with precision and attention to detail.
  • Trained new baristas on equipment operation and customer service standards.
  • Managed inventory levels, ensuring timely restocking of supplies and freshness of products.
  • Streamlined workflow processes to enhance efficiency during peak hours.
  • Developed and implemented seasonal drink menus, increasing customer engagement.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Operated espresso machines and commercial coffee brewers to create beverages.

Education

Bachelor of Arts - History

University of New Mexico
Albuquerque, NM
12-2010

Skills

  • Friendly, positive attitude

  • Teamwork and collaboration

  • Customer service

  • Problem-solving

  • Time management

  • Attention to detail

  • Multitasking Abilities

  • Excellent communication

  • Critical thinking

  • Computer skills

  • Organizational skills

  • Calm under pressure

  • Problem resolution

Interests

  • Learning new cooking techniques and expanding my culinary skills
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Volunteering
  • Hiking
  • Yoga
  • Mindfulness Practices
  • Historical Exploration
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Road Trips
  • Hot air ballooning
  • Participating in fundraising events to support local charities, schools, or community projects
  • Volunteering at local animal shelters and rescue organizations

Timeline

LEAD MIS (Management Information Systems)-Data entry

Shawnee Mission School District
07.2022 - Current

Office Aide

Tomahawk Elementary Shawnee Mission School District
08.2019 - 07.2022

Paraprofessional

Tomahawk Elementary Shawnee Mission School District
08.2018 - 08.2019

Renewal Team Renewal Specialist

Metro Title Services/Acertus
01.2017 - 07.2018

Receptionist/Front Office Manager

Metro Title Services/Acertus
07.2016 - 01.2017

Loan Closing Assistant

NASB (North American Savings Bank, Mortgage Center)
09.2014 - 06.2016

Barista

Hattie's Coffee
08.2011 - 09.2014

Bachelor of Arts - History

University of New Mexico

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