Summary
Overview
Work History
Education
Skills
Volunteerism
Timeline
Generic

Susie McGregor

Saint Cloud,Florida

Summary

Human Resources Administrative Professional with 19+ years of experience with an emphasis on Candidate Experience. A proven track record of using excellent relational, communication and organization skills to support, execute and improve Staffing and Candidate Experience processes and overall efficiency. Both a team player and independent worker producing quality and professional work, driven, self-motivated, responsible, steady, dependable with a strong work ethic.

Overview

20
20
years of professional experience

Work History

Global Workforce Services Operations Specialist

Wycliffe Bible Translators
10.2005 - Current
Recruitment & Candidate Experience
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Enhanced candidate experience by efficiently scheduling and coordinating interviews with relevant stakeholders.
  • Facilitated candidate interviews with stakeholders and prepared interview notes.
  • Reduced time-to-hire significantly by optimizing the interview scheduling process.
  • Championed a positive candidate experience throughout the entire recruitment life cycle, from initial outreach to offer acceptance and beyond.
  • Optimized applicant tracking systems and other technology platforms, leveraging data and automation to simplify and enhance the candidate experience.


Compliance & Risk Mitigation
  • Mitigated compliance risks by conducting thorough background checks on all potential hires before placement into positions.
  • Served as subject matter expert for background check procedures.
  • Maintained strict adherence to industry regulations, ensuring compliance with all relevant laws and guidelines for Form I-9 management.
  • Served as subject matter expert for Form I-9 processing.


Onboarding & Employee Experience
  • Facilitated new-hire orientations and smooth employee transitions through onboarding.
  • Devised and implemented processes and procedures to streamline operations for a staff gift program.


Process Improvement & Operational Efficiency
  • Improved operational efficiency by streamlining processes.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Successfully managed multiple projects simultaneously while adhering to deadlines.


Collaboration & Leadership
  • Collaborated with colleagues on various projects, sharing knowledge and expertise while working together towards common objectives.
  • Led diversity and inclusion initiatives contributing to a more diverse workforce by spearheading generational sensitivity training and a menopause program.

Education

Bachelor of Arts - Psychology/Mental Health

Southern New Hampshire University
Manchester, NH
02-2027

University Transfer Program -

Valencia College
01.2006

University Transfer Honors Program -

Greenville Technical College
01.1999

Skills

  • Typing Speed: 80 WPM
  • Microsoft Office Proficiency
  • Google Workspace Proficiency
  • Proficient in Workday HR Software
  • New Hire Orientation & Onboarding
  • Interview Coordination
  • Background Checks
  • Form I-9 Management
  • Team Gift Management and Coordination
  • Active Listening
  • Works Independently
  • Consistent Reliability
  • Adaptability in Dynamic Environments
  • Proactive Initiative
  • Commitment to Continuous Learning
  • Meticulous Focus

Volunteerism

  • Former volunteer ESL teacher in China
  • Former SC Volunteer Guardian ad Litem
  • Mentoring in elder care

Timeline

Global Workforce Services Operations Specialist

Wycliffe Bible Translators
10.2005 - Current

University Transfer Program -

Valencia College

University Transfer Honors Program -

Greenville Technical College

Bachelor of Arts - Psychology/Mental Health

Southern New Hampshire University