Hi, I’m
Susie Ray
Bluffton,SC
Summary
Actively seeking employment in sales position located in the Coastal Carolinas region. Preferring Bluffton area market, but will relocate. I'm looking for developer, custom home builder or production builder focusing on high end product with purposefully planned residential developments. Company culture is very important with leadership team that embodies highest level of professionalism, honesty and trust. Secured land positions for future community developments for career longevity.
Passionate about career in real estate with almost 7 years of proven experience in new home construction sales. In the last 7 years I have launched two new communities with a national builder in their new Hilton Head - Savannah market. I have also launched two new home communities in Columbia, SC with previous company. At that time ranking 51st in units closed of 3,773 real estate agents in CMLS. Ranking 2nd in units closed with-in previous new home builder company of 23 agents. Recognized consistently for performance excellence and contributions, including The Regal Award Sales Executive Rookie of the Year 2018 for all new home sales in the Columbia, SC market and 3 time Circle of Excellence MunGo Club recipient based on exceeding annual sales goal, maintaining over 90% on survey ratings and high conversion rate to preferred lender.
Overview
23
years of professional experience
Work History
Lennar HomesHilton Head/Bluffton & Savannah Market, SC And GA
New Home Consultant
01.2022 - Current
Job overview
- Was hired as first sales agent to open new HHB-SAV market for Lennar Homes
- Launched first community in Rincon, GA Raindance: May 2022
- Launched second community in Hardeeville, SC Hilton Head Lakes: July 2022
- Assisted in training and onboarding new sales team members
- Selected and participating in Frontline Leader Leadership Development Program with Harvard Business Publishing
- Total of 14 sales at this time while taking time in June to prepare for SC Brokers exam requested at request of VP of Sales.
- Proficient with Salesforce and Microsoft Teams.
- Weekly Top Ten Report/ FQC Report/ Twelve Pack Realtor Events and outreach.
Mungo Homes : Clayton Homes Irmo, SC
New Home Advisor
01.2016 - 01.2022
Job overview
- Community New Home Advisor: Terrace at Liberty Ridge. Launched fall of 2017-averaging 50 sales per year exceeding goal. Currently in close-out with 3 homes under contract.
- Community New Home Advisor: Ashcroft. Launched summer of 2021 - currently 20 homes under contract.
- Total units closed from October 2017-current date 213.5 averaging 54 closings per year.
- Total sales volume from October 2017-current date $46,991,302.
- Fine tuned understanding of current market conditions and trends utilizing CRM, news, lenders and out-side realtor relationships.
- Complete understanding of building process and each construction milestone with innovated techniques to help buyers feel comfortable and enjoy building process.
- Demonstrate model home, community, floor plan offerings and walk lots.
- Proficient with GIS mapping, plats, grading and drainage plans.
- Skilled at transitioning with ease when working with seasoned buyers or first time home buyers.
- Greet customers as they enter model home using 2 second rule.
- Creating positive rapport and building relationship with customers to create unique and memorable buying experience from first meeting to post closing.
- Proficient with Zoom meetings and transitioning to virtual selling.
- Discovery sales skills backed by Jeff Shore 4:2 Sales Training utilized from first greeting to closing deal / as well as utilizing my years of developed people and sales skills and understanding adaptability.
- Strong ability to qualify customers and communicate effectively loan mortgage process by thoughtfully educating my buyers as needed.
- Input and maintain Lasso / Hubspot CRM with strategic follow up process for leads.
- Thorough contract presentation and strong negotiation skills maximizing company's ROI.
- Maintain detailed property listings on company website, CMLS and Market Home Flyers to accurately promote properties.
- Work closely with my team of builders and collaborate with buyers agent, lenders, appraisers, inspectors and closing coordinator to facilitate smooth sales transactions and satisfied customers.
- Quarterly innovative marketing efforts creating social media content and events (currently virtual) to promote to realtors along with community outreach.
- Field calls, texts and emails along with appointments with new leads on-site or via Zoom.
- Effective at setting expectations and quick response problem solving.
- Weekly production meeting with builder completing follow-up calls to all backlog as team as well as manage excel market home stage of construction spreed sheet.
- Blueprint Business Plan presentation with management team every quarter including detailed CMA and PowerPoint.
- Excellent with strategic community planning of market homes taking into consideration street scape, lot placement, structural and design center selections to drive traffic, stand out from competition and generate sales.
- Attend Home Coming meetings day of closing.
- Company Leadership Training Program Team.
Havertys Furniture Companies Inc.Columbia , SC
Sales Associate
09.2015 - 01.2016
Job overview
- Merchandised showroom to maintain store visual appeal to engage customers and promote specific merchandise.
- Increased sales by offering advice on purchases and promoting additional products.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new and potential customers.
- Maintained records related to sales, returns and inventory availability.
- Developed, marketed and sold full range of products and support services.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
McDaniel's Auto GroupColumbia , SC
Sales Associate
01.2014 - 05.2015
Job overview
- Acura, Subaru and Porsche Sales Professional (New and Pre-Owned Vehicles)
- Responsible for introduction and education of product, demonstration, discovery and needs analysis, test drive, trade appraisal, pre-qualify buyer for financing, negotiation of deal with close and follow-up.
- 50+ cars sold along with backend products sold.
- Daily use of Dealer Track CRM and Inventory Plus program on computer, iPhone and iPad.
- Created Facebook Business Page and Linked In account to promote via social media.
- Demonstrated Sales Results : Personally exceeded monthly objective by 20% : Subaru customer satisfaction survey average 100%
Self-employeedColumbia, SC
Professional Dancer and Master Dance Instructor
03.1990 - 03.2005
Job overview
- Professional dancer from age of 16 years old / National master dance instructor from age 24. Specializing in classical ballet, musical theater, tap, jazz and lyrical dance.
- Performer: Carowinds Charlotte NC.
- Performer: Jean Ann Ryan Productions, The Southward, Norwegian Cruise Lines out of California.
- Performer: Walt Disney World, Epcot Florida.
- Performer: Jean Ann Ryan Productions, The Dreamward, Norwegian Cruise Lines out of Florida. Dance Caption.
- Performer: Jeff Amsden's A Few Good Men, New York City
- Master dance Instructor and competition judge: Hoctor's Dance Caravan and Manhattan Dance Project and several other.
- Owner Vitale Productions: master dance instructor, choreographer and creator of summer dance intensive Happiness.
Education
Brenau UniversityGainesville, GA
from Dance Performing Arts (Scholarship)
Skills
- SC Real Estate Salesperson license
- Actively working on Brokers License
- Jeff Shore 4:2 Sales Training
- Self Starter
- Strong written, verbal, phone and communication/presentation skills
- Success driven, professional with positive outlook
- Social Media Content Marketing
- Strong organizational skills
- Salesforce and Lasso CRM
- Zoom and Microsoft Teams
- DocuSign
- Contract Negotiation and Presentation
- Microsoft Office Suite
- CMA/MLS
- Leadership
- Interior Design
- Realtor Relationships
Timeline
New Home Consultant
Lennar Homes
01.2022 - Current
New Home Advisor
Mungo Homes : Clayton Homes
01.2016 - 01.2022
Sales Associate
Havertys Furniture Companies Inc.
09.2015 - 01.2016
Sales Associate
McDaniel's Auto Group
01.2014 - 05.2015
Professional Dancer and Master Dance Instructor
Self-employeed
03.1990 - 03.2005
Brenau University
from Dance Performing Arts (Scholarship)
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