Susie Stephens
Accounting assistant
Old Hickory,TN
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
- Friendly personality with 15 years of dedicated customer service experience. Dedicated to exceeding service goals through effective communication skills and abilities.
Overview
12
12
years of professional experience
Work History
Retail Salesperson
Cracker Barrel
11.2018 - 09.2021
- Processed payments, maintained an accurate cash drawer, answered customers questions about items on the sales floor
- Provided customers with polite and profressional service.
Receptionist
Tennessee College of Applied Technology
07.2019 - 03.2020
- Answered phone calls and transferred them to the appropriate department, greeted people entering the establishment and escorted them to the front office for further assistance, if it was necessary.
Financial Services Agent
Peoples Home Equity
08.2015 - 08.2018
- Verify and examined information and accuracy of loan applications and closing documents, file and maintain loan records and confidential information, determine acceptance and ineligibility on loans by reviewing and identifying discrepancies, deficiencies, and misinformation.
Financial Services Agent
Peoples Home Equity
05.2006 - 08.2011
- Review and analyze proposed, revised laws to protect the solvency of the business, and provided support to other departments by assisting with audits.
Education
Associate degree - Associates in Accounting
Tennessee College of Applied Technology
Murfreesboro, TN07.2019
Skills
- Excellent Written and Verbal Communication
- Safety and Cleanliness Standards
- Engaging with Diverse Customers
- Order Processing
- Strong Communication and Interpersonal Skills
- Item Ticketing and Pricing
- Cash Handling
- Teamwork and Collaboration
- Customer Service
- Credit Card Applications
- Positive Customer Engagement
- Customer Inquiries
- Locating Merchandise
- Suggestive Selling
Additional Information
- Relationship: Supervised me Philip Stephens
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Receptionist
Tennessee College of Applied Technology
07.2019 - 03.2020
Retail Salesperson
Cracker Barrel
11.2018 - 09.2021
Financial Services Agent
Peoples Home Equity
08.2015 - 08.2018
Financial Services Agent
Peoples Home Equity
05.2006 - 08.2011
Associate degree - Associates in Accounting
Tennessee College of Applied Technology
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