SUSIE STOCK
Ringgold,GA
Summary
Resourceful administrative support professional with extensive experience supporting executives and teams through organization, research, process improvement, and day-to-day coordination. Skilled at identifying unique workplace challenges, developing and fine-tuning efficient systems and processes, and creating practical solutions that help teams stay aligned, productive, and focused on their goals. Detail-oriented with strong analytical, problem-solving, communication, and technology skills, along with the ability to quickly learn new tools and processes. Tech-savvy with hands-on experience evaluating, editing, and working with numerous public and private AI models.
Overview
10
10
years of professional experience
Work History
AI Trainer - Self-employed
Data Annotation
03.2024 - Current
- Evaluate and rate AI-generated responses using detailed guidelines and evaluation criteria.
- Compare AI outputs to assess accuracy, relevance, reasoning, and overall quality.
- Identify factual response issues such as inaccuracies, hallucinations, and general inconsistencies.
- Edited and refined AI-generated content to enhance clarity and accuracy while ensuring adherence to established standards.
- Created and assessed prompts to evaluate model performance and ensure response quality.
- Apply complex, platform-specific guidelines consistently across multiple AI models.
- Delivered feedback that enhanced AI model performance and informed decision-making.
- AI Editor / Self-employed
Administrative Assistant & Appraiser Trainee
Dash Appraisal Group
Hixson, TN
03.2018 - 03.2021
- Created and maintained files of data and research for each real property.
- Communicated and coordinated with AMCs, real estate agents, banks, buyers, and sellers to ensure deadlines and service requirements.
- Performed extensive data entry across multiple platforms, learning and applying client-specific standards and criteria.
- Reviewed client panel of appraisers' reports for accuracy and USPAP compliance.
- Created multiple systems for the appraisal team to streamline tasks and ensure optimal efficiency and productivity for a new appraisal business.
- Established detailed checklists to streamline inspection processes for team coordination and reporting.
- Performed home inspections, focusing on both interior and exterior evaluations.
- Utilized and maintained Google Sheets for tracking property assignments effectively for the office team and owner.
- Conducted real estate appraisals to determine accurate market value for financing.
- Assisted appraisers in managing workflows, ensuring timely completion of tasks in a fast-paced office environment.
- Proofread reports to ensure compliance with USPAP and client guidelines.
- Assisted with client acquisition by identifying and applying to banks and AMCs to meet company revenue goals.
- Maintained company emails and phone ensuring timely responses.
Administrative Assistant
The Adventure Guild
Chattanooga, TN
10.2016 - 10.2018
- Onboarded and offboarded all company staff for a company of approximately 75+ employees and contractors.
- Ensured staff maintained all mandatory work-related education and training.
- Created and utilized checklists to enhance team and project coordination.
- Created and maintained all staff files and databases.
- Assisted in oversight of staff benefits, overtime, holiday time, and travel-related expenses.
- Developed and maintained company policy and employee handbook to support consistent operational practices.
- Facilitated task completion for executive team members
- Communicated and coordinated with employees and executives at all levels to ensure smoother company operations.
- Utilized Google Sheets to manage information and coordinate with clients and vendors.
Education
Some College (No Degree) - Biological Sciences
Chattanooga State Community College
Chattanooga, TNSome College (No Degree) - Nursing
Excelsior College Online
Albany, NYSkills
- Executive support
- Schedule management
- Office and Team Coordination
- Data and Records Management
- Workflow improvement
- Data Entry
- Real Estate Research and Analysis
- Client relations
- Content review
- Tech Savvy
Timeline
AI Trainer - Self-employed
Data Annotation
03.2024 - Current
Administrative Assistant & Appraiser Trainee
Dash Appraisal Group
03.2018 - 03.2021
Administrative Assistant
The Adventure Guild
10.2016 - 10.2018
Some College (No Degree) - Biological Sciences
Chattanooga State Community College
Some College (No Degree) - Nursing
Excelsior College Online