Susie Trujillo
Compton,CA
Summary
Newly licesed LVN that is eager to start her nursing career. I have a strong 20+ year retail background which I believe has honed my ability to adapt quickly to high pressure situations and provide efficient, thorough, and excellent customer service with diverse individuals. In my most recent position I managed two retail stores with two separate staffs which taught me the ability to multitask, adapt to changing needs, environments and to collaborate effectively with teams all while attaining excellent customer service scores and meeting sales plans. I am friendly, dependable, reliable and results-driven, with focus on achieving positive outcomes and maintaining high standards in all tasks while building strong client loyalty. I am eager to contribute to team success and a commitment to continuous learning and growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
LVN Student Nurse
Watts Health Center
04.2024 - 01.2025
- I collaborated in over 350 clinical hours as a student nurse in various settings, including urgent care, OB/GYN, pediatrics, adult medicine, podiatry, flu clinic, and SLACAP. I assisted in taking vital signs, translating, collecting pathology specimens, and ensuring comfort and safety during treatment procedures.
- Administered medications and monitored vital signs under the supervision of registered nurses.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations in this diverse, non-profit, community-based organization.
LVN Student Nurse
Camino Healthcare
04.2024 - 01.2025
- I assisted in over 350 hours in this nursing skilled facility helping long-term care residents with bathing, dressing, feeding, and other daily living activities.
- Took samples to complete diagnostic and routine assessment tests.
- Responded to patient requests with appropriate clinical and personal assistance.
- Administered medications and injections to patients under the supervision of a registered nurse.
- Supported daily living activities to enhance patient comfort, safety, and leisure.
LVN Student Nurse
St. Francis Medical Center
04.2024 - 08.2024
- I supported in over 250 clinical hours in this facility, administering medications and obtaining vital signs under the supervision of a registered nurse in med-surg, orthopedics, wound care, and heart care units.
- Provided care to patients with diverse needs, including administering medications, and monitoring IVs.
- Collected and delivered pathology specimens, as required by hospital staff.
- Cleaned and made beds in a timely manner, according to hospital procedures.
- Maintained infection control standards.
Store Leader 2
GameStop
08.2022 - 02.2024
- I was responsible for the daily operations of two GameStop stores with a combined revenue of over 3.3 million dollars, developing a staff of anywhere from 10 to 20 associates, and facilitating their growth within the company by setting daily, weekly, and monthly goals. I led my team by example, communicating clear roles, tasks, and expectations, all while providing excellent customer service that ensured an epic experience for GameStop guests despite challenges at times.
- Implemented merchandising strategies to maximize product visibility and drive sales growth.
- Coordinated staff schedules to align with peak shopping hours and operational needs.
- Optimized staff performance through regular training, evaluations, coaching sessions, constructive feedback, and goal-setting initiatives.
- Developed strong guest relationships by delivering exceptional service and personalized attention.
- Worked closely with district managers on strategic planning initiatives, and implemented action plans.
- Supervised daily operations to ensure optimal store performance and customer satisfaction.
- Set an example for customer service by expertly handling challenging situations and modeling positive behaviors to team members when resolving issues promptly to build and retain loyal guests.
- Improved employee retention rates through fostering a supportive work culture that promoted growth opportunities, promoting three associates to assistant store leaders, and one store manager.
Assistant Store Manager
GameStop
06.2014 - 08.2022
- Assisted SM2 in daily operations, ensuring smooth store functionality and customer satisfaction while they managed two stores.
- Coordinated staff schedules, optimizing workforce efficiency and coverage during peak hours.
- Implemented visual merchandising strategies to enhance product presentation and drive sales.
- Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
- Resolved customer inquiries and complaints effectively, fostering a positive shopping experience.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, customer service and best practices to ensure their success within the organization.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
Education
Licensed Vocational Nursing - Nursing
Lynwood Community Adult School
11277 Atlantic Ave, Lynwood CA03-2025
Skills
- Compassionate patient care
- Patient vital signs assessment
- Management skills
- Effective problem resolution
- Proficient multitasking
- Approachable demeanor
- Effective team leadership
- Customer satisfaction focused
- Collaborative communication skills
Certification
- Basic Life Support Training - Superior Life Support INC. renew by 02/2026
- IV Therapy & Blood Withdrawal - Blue Hhealth Training Centers issued 10/29/2025
- Licensed Vocational Nurse - State of California license #755874 issued 11/04/2025
Timeline
LVN Student Nurse
Watts Health Center
04.2024 - 01.2025
LVN Student Nurse
Camino Healthcare
04.2024 - 01.2025
LVN Student Nurse
St. Francis Medical Center
04.2024 - 08.2024
Store Leader 2
GameStop
08.2022 - 02.2024
Assistant Store Manager
GameStop
06.2014 - 08.2022
Licensed Vocational Nursing - Nursing
Lynwood Community Adult School