Susie Ann Clayton-Walton

• SWorked closely with team members to deliver project requirements, develop solutions and meet deadlines.
• Improved operations by working with team members and customers to find workable solutions.
• Earned reputation for good attendance and hard work.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Collaborated with others to discuss new varies opportunities.
• Performed site evaluations, customer surveys and team audits.
• Supported clinical department by compiling paperwork and taking detailed meeting minutes.
• Answered family calls per patient requests to answer customer questions.
• Improved customer satisfaction by finding creative solutions to problems.
• Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
• Achieved cost-savings by developing functional solutions to solve problems.
• Maintained updated education knowledge through conference and skill fairs
• Recognized by management for providing exceptional customer service.

• Provided clinical leadership and direction for nursing staff, ensuring that all tasks were completed in accordance with accepted standards of care.
• Collaborated with other departments to ensure quality patient care was provided throughout the hospital system.
• Assisted with onboarding of new nurses by providing orientation materials and training sessions.

Day shift supervisor on the Med/Surg floor where I oversee the LPNs and arms monitor various surgical recovery patients. Made daily rounds with the surgeon and medical doctor. Hang blood and monitor the patients receiving the blood, started IV. Dressing changes to wound, foley Catheter care and removal. Monitored patient on Telemetry. Orthopedic patients, OB/ Gyn patient who had surgeries.

I was the day shift RN and l worked with the inmates doing intake interview, history and physical, drew blood and gave out medication and assist the dentist with tooth extraction. In 1995 I became the HSA at the jail did the hiring and firing of the medical staff was in charge of keeping the jail staff for 24 hours daily. Work with the jail capitain who monitor the nursing service. Work closely with Public Health to get TB and HIV meds for the inmates that was in the jail.