Susie Chambers Chambers

Plan and direct overall Point of Care Testing operations for the Indy Suburban Region, encompassing three regional hospitals and a critical access hospital.

Led team members in adherence to organizational policies and values, while partnering with hospital and nursing administrators to improve quality metrics and optimize patient care.

Manage ongoing analysis, development, and implementation of methods and test systems to enhance service efficiency and effectiveness while ensuring compliance with quality standards.

Served as CLIA Laboratory Director for three Ambulatory Surgery Centers with Certificates of Compliance since December 2020.

Consistently maintained excellent inspection results by effectively managing hospitals and surgery centers under my guidance.

Managed Point of Care Testing operations for CAP accredited hospital, multiple critical access hospitals, and hospital-based clinics. Offered technical assistance to customers and internal staff in ensuring compliance with regulatory requirements such as College of American Pathologists, Joint Commission, and ISDH. Acted as a liaison between the Laboratory department and various stakeholders including Registered Nurses, Nursing Education, Respiratory Therapy, Radiology, Pharmacy, physicians, and nurse managers.

Managed inventory control, training, and competency education programs for 1,300+ end users.

Responsible for generating metrics for all hospitals and generating monthly Performance Improvement reports for all Nursing Leadership. Responsible for investigating complaints and providing satisfactory root cause determinations.

Responsible for the oversight of all Quality Assessment activities, including Proficiency Testing, Alternative Performance Assessments, AMR Verification, Correlation Testing, QC review, and generating corrective action reports for variances.

• Worked as a Medical Technologist, gaining approximately 8 years of experience on midnight and evening shifts. Developed expertise in various Laboratory areas including Micro, Blood Bank, Chemistry, Hematology, Coagulation, Urinalysis and Immunology.
• Proficiently handled various aspects of Chemistry for a span of about 17 years. This includes expertise in automated analyzer testing, specimen processing, blood gas analysis, arterial phlebotomy, immunoassay, manual testing as well as toxicology and electrophoresis.