Susie Patricia Howes
Panama City Beach,FL
Summary
Seeking to obtain a position where my years of experience, knowledge, strong work ethic, and dedication will directly correlate to my growth, advancement, and future.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Department of Homeland Security
United States Government
12.2024 - 07.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Passionate about learning and committed to continual improvement.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
Owner/Director
Brannon Stand Christian Academy
01.2018 - 03.2024
- Responsible for 29 employees and 122 enrolled students
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Sold company in 2024
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
Job Coordinator
Hatcher Construction
01.2007 - 02.2018
- Managed multiple projects simultaneously for successful completion within deadlines and budget constraints.
- Increased client satisfaction with timely delivery of services through effective resource allocation and task prioritization.
- Resolved issues promptly, maintaining open lines of communication to minimize delays in project timelines.
- Conducted thorough research on industry trends, incorporating best practices into job coordination strategies for continued success.
- Served as the primary point of contact for all stakeholders involved in the project coordination process.
- Facilitated regular meetings to keep team members informed about project updates and address any concerns proactively.
- Assessed workforce capabilities, assigning tasks strategically to maximize efficiency and overall productivity.
- Developed customized job plans, addressing individual client needs and requirements for optimal results.
- Demonstrated adaptability in handling various types of projects across different industries, showcasing a wide range of expertise.
Owner/Director
Enterprise Christian Learning Center
01.2007 - 01.2018
- Responsible for 25 employees and 159 enrolled students
- Ensured all payroll taxes were paid and all monthly reports were submitted to the State of Alabama
- Trained and guided team members to maintain high productivity and performance metrics.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Maintained and submitted reports to Federal agencies for USDA food program
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Generated revenues yearly and effectively capitalized on industry growth.
Owner/Director
Dothan Christian Learning Center
01.2003 - 01.2007
- Responsible for 22 employees
- Also responsible for scheduling, payroll, preparation of meals, greeting customers, hiring and termination of staff
- Ensured all payroll taxes were paid and all monthly reports were submitted to the State of Alabama
- Maintained and submitted reports to Federal agencies for USDA food program
- Sold facility in 2007
Owner/Director
Almost Home Childcare Facility
01.2000 - 01.2003
- Sold facility in 2003
- Managed day-to-day business operations.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established foundational processes for business operations.
- Developed and implemented strategic plans for revenue growth, focusing on diversification and market expansion.
- Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
- Interacted well with customers to build connections and nurture relationships.
Education
Early Childhood Care And Education - early childhood education classes
Troy University
Troy, Al01-2008
Certificate of Early Childhood Education - Education
Troy University
Troy, AL01-1991
High School Diploma -
Enterprise High School
Enterprise, AL01.1988
Diploma of Officer Basic Training - Federal Officer
TSA Academy
Georgia04-2025
Skills
- Diligent worker
- Loyal and professional
- Enjoy meeting and talking with people
- Work well in any environment
- Friendly, positive attitude
- Multitasking
- Dependable and responsible
- Problem resolution
- Decision-making
Certification
- Enterprise City School Transportation Department CDL License 1991-2000
- Director of Childcare Certification 2000-2004 Over 140 Hours in Childcare Management and Certifications
Timeline
Department of Homeland Security
United States Government
12.2024 - 07.2025
Owner/Director
Brannon Stand Christian Academy
01.2018 - 03.2024
Job Coordinator
Hatcher Construction
01.2007 - 02.2018
Owner/Director
Enterprise Christian Learning Center
01.2007 - 01.2018
Owner/Director
Dothan Christian Learning Center
01.2003 - 01.2007
Owner/Director
Almost Home Childcare Facility
01.2000 - 01.2003
Early Childhood Care And Education - early childhood education classes
Troy University
Certificate of Early Childhood Education - Education
Troy University
High School Diploma -
Enterprise High School
Diploma of Officer Basic Training - Federal Officer
TSA Academy
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