SUSMA POUDEL THAPALIYA
Englewood,Co
Overview
3
3
years of post-secondary education
2
2
years of professional experience
Work History
Office Administrator
Cloudai Professional, Denver Co
12.2020 - Current
- Worked with upper management to complete complex projects on tight budgets within specific timelines.
- Prepared meeting minutes and edited subcontractor proposals, project punch-list, transmittals and memorandums for organizational support.
- Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
- Performed general office duties, including answering multi-line phones, routing calls and messages and greeting visitors.
- Reported on daily office activities to help managers stay on top of dynamic conditions.
Inventory Control Specialist
Shell Gas Station
09.2019 - 11.2020
- Managed the daily operations of the gas station, Oversaw sales, inventory, and staff on a monthly basis.
- Enforced and implemented strict policies and procedures of the gas station.
- Completed quarterly profit and loss performance reports, Daily paperwork, sales forecasting, book keeping, account keeping, prepared balance sheets of the store.
- Analysis and reporting financial transaction of the store.
- Reviewing, scanning and filling all invoices, and preparing appropriate documentation and approval prior payments.
- Reviewed performance data to monitor and measure productivity, goal progress, and activity levels.
- Boosted sales by 100 % by effectively cultivating customer rapport and delivering superior customer service.
- Reconciled daily sales transactions to balance and log day-to-day revenue with PDI software.
- Coached sales associates in product specifications, sales incentives, and selling techniques, increasing customer satisfaction ratings 100%.
Assistant store manager
Eleven Convenience Stores
09.2018 - 04.2019
Education
Master: Master of Science - Information Technology-Cybersecurity
Colorado Technical University of Denver
03.2021 - Current
Bachelor - Business Administration, Accounting, Marketing
Columbia College
Bachelor - Humanities and Social Science, Sociology/ Anthropology and Rural Development
Tribhuvan University
01.2006 - 01.2009
Timeline
Master: Master of Science - Information Technology-Cybersecurity
Colorado Technical University of Denver
03.2021 - Current
Office Administrator
Cloudai Professional, Denver Co
12.2020 - Current
Inventory Control Specialist
Shell Gas Station
09.2019 - 11.2020
Assistant store manager
Eleven Convenience Stores
09.2018 - 04.2019
Bachelor - Humanities and Social Science, Sociology/ Anthropology and Rural Development
Tribhuvan University
01.2006 - 01.2009
Bachelor - Business Administration, Accounting, Marketing
Columbia College
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