Sussan Castillo
Linden,NJ
Summary
Bilingual in Spanish, Seeking a role to prove my abilities, as well expand my skills in organization and problem solving.
Overview
7
7
years of professional experience
Work History
Shipping Clerk
Haddad Brands
Dayton, NJ
09.2020 - 01.2024
- Schedule pick ups, printed out ready to ship reports based on a daily schedule, processed packing list and bills of ladings (BOLS).
- Printed documents such as shipping orders or other documents requested by the manager.
- Recorded shipping data, such as weight, or discrepancies and total value per order.
- Contacted carrier representatives to make arrangements or to issue instructions for shipping of orders.
- Determined method of shipping procedures, and rates.
- Updated customers regarding their shipment.
- Scanned Bols to customers upon request.
- Contacted customers on specific shipping instructions.
- Processed drivers as they arrived for deliveries, verified shipments or other documents.
- Worked closely with customer service and production on their needs for hot shipments in order to satisfy the customer.
- Trained new hires according to Haddad Brands work procedures.
Waitress and Cashier
Roberto's Pizza Cafe
Belleville, NJ
03.2020 - 01.2022
- Greeted customers, seated customers at tables according to availability and customers preferences.
- Learned the fundamentals of working with a team in a fast-paced environment.
- Took customers detailed orders, made sure customer’s food and drinks were made to their satisfaction.
- Performed other duties as needed including bussing, running food, assisting fellow employees and customers.
- Provided accurate change for cash transactions using a cash register system.
Assistant Attorney General
Navas & Navas Bufete
San Jose, Costa Rica
01.2017 - 02.2020
- Ordering of the administrative processes established by the company.
- Proper management of the digital and physical agendas of the different headquarters.
- Reorganization of internal functions by establishing clear guidelines for the execution of internal processes.
- Coordination and planning of meetings with internal and external clients of the organization.
- Preparation of documents, writings, powers of attorney, authorizations, among others, for the correct diligence of judicial offices.
Education
High School Diploma -
Technical Profesional School
San Jose, Costa Rica12-2019
Skills
- Critical Thinker, Team player, Leader
- Problem solver, strong communication skills
- Freight Knowledge
- Computer skills
Microsoft Word, Minor Microsoft Excel, Outlook, Internet, Email, Faxing, Scanning, Adobe, AS400 System, HBIS
References
References available upon request.
Timeline
Shipping Clerk
Haddad Brands
09.2020 - 01.2024
Waitress and Cashier
Roberto's Pizza Cafe
03.2020 - 01.2022
Assistant Attorney General
Navas & Navas Bufete
01.2017 - 02.2020
High School Diploma -
Technical Profesional School