Sussanne Murteza
Oswego,NY
Summary
Graduate Practical Nurse seeks a position that allows me the ability to expand and utilize my vast knowledge and strong skills in clinical areas while bringing 25+ years of already developed and honed experience working in high-stress situations in the emergency room and emergency medical services fields.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Student Practical Nurse
BOCES
08.2023 - Current
- Performed wound care and dressing changes, promoting timely healing and preventing infection.
- Participated in clinical rotations across various healthcare settings, gaining diverse hands-on experience in nursing practice.
- Maintained up-to-date knowledge on best practices in nursing through regular participation in professional development opportunities such as workshops or conferences.
- Demonstrated strong clinical skills by consistently achieving high scores on practical evaluations during training program.
- Administered medications accurately, ensuring proper dosage and adherence to medical protocols.
- Improved patient satisfaction levels by actively listening to concerns, addressing issues promptly, and providing compassionate care throughout the treatment process.
- Developed critical thinking abilities through active engagement in case studies and simulated scenarios during coursework.
- Communicated effectively with patients, families, and healthcare team members to ensure accurate information exchange and collaboration in care decisions.
- Managed time effectively, balancing coursework and clinical responsibilities while maintaining high standards of patient care.
- Promoted a culture of continuous learning by seeking feedback from peers and mentors to strengthen nursing knowledge and skills.
- Contributed to a safe environment by adhering to infection control measures, reducing the risk of healthcare-associated infections.
- Provided emotional support to patients and families throughout the treatment process, enhancing overall wellbeing.
- Worked alongside experienced nursing professionals to learn new procedures.
- Monitored patient vital signs and telemetry, identifying and reporting any changes to experienced nursing staff.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed regular rounds to check on well-being of patient.
- Assisted with patient transfers, observing safety protocols to prevent damage to patient and self.
- Assessed care needs of patients and families utilizing nursing process.
- Built rapport with patients and members of patients' support systems.
- Observed patient behaviour and reported changes to nurse in charge for resolution.
- Utilized therapeutic communication techniques to facilitate patient's optimum level of wellness.
- Utilized Electronic Medical Records (EMR) systems to record patient data.
- Facilitated patient discharge by providing instructions for home care and follow-up care in urgent care setting.
- Administered medications and injections to patients.
- Reviewed patient history to verify conditions and current medications.
- Responded to patient requests with appropriate clinical and personal assistance.
- Evaluated patient histories, complaints, and current symptoms.
- Helped patients and long-term care residents with bathing, dressing and eating/feeding, and other daily living activities.
- Circulated assigned floor to measure and record patients' fluid and food levels, implementing measures to promote healthy intake and output as necessary.
Patient Care Technician
WellNow Urgent Care
08.2022 - 03.2023
- Greeted and roomed patients, performed urinalysis, POC (Strep, Flu, RSV, and Covid) testing, obtained weight, height and vital signs, reviewed medication, allergy, past medical and surgical history, documented in EMR DocuTap, and operated telehealth
- Additional responsibilities included notifying patient of test results, telephone triage, reception coverage, insurance verification, sterilization, stocking, setting up medical taxi services, performing DOT physicals and drug testing, splinting and assisting with casting, and set up for GYN and suture examinations and assisting when needed
- Assisted with housekeeping within the office.
Patient Care Technician
Trinity Health
10.2021 - 04.2022
- A position that provides personal care to patients, obtaining vital signs, clinician noting in patient charts, assisting with feeding, provide CPR, patient observation and monitoring, perform Covid testing, assisting patient with ambulating, transferring from bed to chair, commode, stretcher, perform EKGs, phlebotomy, IV starts when permitted, and use of electronic charts using EPIC.
Office Assistant
Family Owned Business
08.2013 - 05.2020
- Clerical duties which included cash handling, credit card payment processing, accounts payable/receivable, answering phones, managing hotel reservations, arranging for travel from out of state clients, filing, planning and coordinating with clients for travel and licensing, when applicable.
Monitor Tech
University Medical Center
01.2008 - 01.2010
- My responsibilities included observing patients who were on telemetry and notify staff of any changes in cardiac rhythms, interpreting rhythm strips which were printed off twice a shift, additionally unit clerk duties
- Such as: answer telephone for the ICU, enter physician orders into computer, enter telemetry charges and IV charges for the night, file lab, radiology, history and physical reports into patients chart
- Set up new admission charts, break down discharged patients charts
- Print out flow sheets, nursing assessment sheets, and various other clerical duties.
Unit Clerk
A. L. Lee Memorial Hospital
01.2005 - 01.2007
- My responsibilities include various clerical duties
- Responsible for maintaining patients desk and bedside chart, transcribing physician orders, answering telephone for unit, transferring telephone calls to patients rooms, physician order entry using Medi Tech, as well as other clerical functions such as filing, preparing admission packets and charts for new admissions.
Clinical Medical Assistant
Dr. Mohammed Ahmed
01.2005 - 01.2007
- I was responsible for greeting patients, assessing vital signs, performing EKG's, phlebotomy
- Utilizing clinical skills, I was responsible for telephoning and/or electronically submitting patient prescription refills and new prescriptions to preferred pharmacy, scheduling follow-up and new appointments, and performing telephone triage
- In addition, general office skills were utilized as well and obtaining insurance authorizations from various insurance companies when necessary and scheduled referrals.
Emergency Medical Technician Intermediate
American Medical Response
01.1995 - 01.1997
- Using advanced level technique skills, my duties included responding to medical emergencies, providing basic and advanced level of emergency care, documentation, and patient confidentiality, communication with family members, law enforcement personnel, and emergency department staff of the receiving facility
- In this position there needs to be proficient skills in, Phlebotomy, Intravenous Therapy, Pharmacology, Sterilization Techniques, Cardiac Monitoring, Obstetrical Emergencies, as well as other various medical emergency knowledge
- This position also requires direct patient care contact, crisis management skills in the field
- At this level of certification you must be prepared to assist the emergency department with various duties.
Education
Nursing Student in Practical Nursing - Practical Nursing
Oswego County BOCES
Mexico, NY06.2034
Emergency Medical Technician Certification - Emergency Medical Technician
Central Connecticut State University
New Britain, CT12.1996
High school or equivalent in General (received GED) -
East Hartford High School
East Hartford, CT06.1988
Skills
- Medical Terminology
- EKG Interpretation
- IV Therapy
- MediTech
- Microsoft Outlook
- Time Management Skills
- Phlebotomy
- IV Therapy
- Medication Administration
- ICU Experience
- EMT Experience
- Crisis Prevention and Intervention
- Triage
- Vital Signs
- Medical Office Experience
- Hospital Experience
- Patient Care
- Insurance Verification
- Medical Records
- Experience Administering Injections
- Venipuncture
- Office Management
- Nursing
- Critical Care Experience
- Laboratory Experience
- Anatomy Knowledge
- Epic
- Microsoft Powerpoint
- Medical Receptionist
- Vital Signs Experience
- EMR Systems
- Phone Etiquette
- English
- Documentation review
- Computer literacy
- Communication skills
- DocuSign
Certification
- Driver's License
- CPR Certification
- BLS Certification
- EMT Certification
Additional Information
COMPUTER SKILLS Microsoft Windows Applications 95 - 2013, Lotus, Symphony, Data Entry, Mainframe, Medical Office Systems, Medent System, MediTech, Pulse, and Peach Tree Accounting.
Assessments
- Medical terminology, Proficient, 07/01/21
- Medical receptionist skills, Proficient, 03/01/23
- Attention to detail, Proficient, 07/01/21
- Call center customer service, Proficient, 08/01/22
- Work style: Reliability, Proficient, 03/01/22
Personal Information
- Title: Graduate Practical Nurse
- Work Permit: Authorized to work in the US for any employer
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancementPaid sick leaveHealthcare benefits401k matchPaid time off4-day work weekTeam Building / Company RetreatsFlexible work hoursPersonal development programsStock Options / Equity / Profit SharingTimeline
Student Practical Nurse
BOCES
08.2023 - Current
Patient Care Technician
WellNow Urgent Care
08.2022 - 03.2023
Patient Care Technician
Trinity Health
10.2021 - 04.2022
Office Assistant
Family Owned Business
08.2013 - 05.2020
Monitor Tech
University Medical Center
01.2008 - 01.2010
Unit Clerk
A. L. Lee Memorial Hospital
01.2005 - 01.2007
Clinical Medical Assistant
Dr. Mohammed Ahmed
01.2005 - 01.2007
Emergency Medical Technician Intermediate
American Medical Response
01.1995 - 01.1997
Nursing Student in Practical Nursing - Practical Nursing
Oswego County BOCES
Emergency Medical Technician Certification - Emergency Medical Technician
Central Connecticut State University
High school or equivalent in General (received GED) -
East Hartford High School
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