Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic
Susy Magana

Susy Magana

Aptos,CA

Summary

Experienced and dynamic linguist with over 15 years of expertise in natural language processing, translation/interpretation, and semantics. Demonstrates the ability to solve complex problems and effectively supervise teams. Adept at leveraging comprehensive knowledge to drive successful outcomes in language-related projects.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Interpreter for DOC, Hope Program for Parolees

Interlingva - in Person
09.2023 - Current
  • Interpreting for the parolees during their individual sessions and the group sessions through their recovery in treatment by supporting rehabilitation and reintegration for those on probation.

Spanish and French Tutor

Elite Tutoring LLC
08.2018 - Current
  • Tutor students in Spanish I, II and III and French I, II, improving reading scores by 25% and listening comprehension by 40%
  • One to one crafted session through academic year and especially during test and reviews for students to be able to reach their full potential.

AP Spanish Teacher and Syllabus Crafter

Elite Educational Institute USA
01.2018 - Current
  • Teach and craft syllabuses for 20+ students through strong organization and foreign language acquisition research to reach learning targets and prepare students for AP Tests
  • Grade tests and homework by using expert prioritization and attention to detail to ensure operational success
  • Average success rate 4 for AP Spanish 2022.

Medical Spanish and Italian Interpreter

Monterey Language Services, Inc.
07.2016 - Current
  • Medical interpreter for physicians and patients, achieving a >90% accuracy rate in translation (improved patient satisfaction scores by 25%) at facilities served
  • Medical interpreter with a strong understanding of foreign language and medical terminology, helping to reduce errors and improve efficiency and deploying excellent customer care service
  • Medical Interpreter for the Stanford Children hospital, providing accurate and timely translations for medical personnel and patients at the local Capitola office
  • Referral interpreter for the Crisis Unit at The Behavioral Center in Santa Cruz, also known as TeleCare.

Italian and Spanish Teacher for Adults and Children

Susy Manca Language Service
08.2015 - Current
  • Designs and delivers over 10 courses on the Italian market, which helped the company or individual achieve better understanding of the market and the culture for specific purposes such a business or leisure or personal enrichment
  • Helps create a program to train Italian instructors to teach their classes and developed a course to help instructors teach their students the right way the first time remotely.

Linguist Senior and NLP Processor

Microsoft
06.2020 - 12.2020
  • Together with a group of applied scientists, software engineers and PMS to understand users' query intent, interpret queries in different forms, and debug
  • User DSATs with language specific aspects
  • Provided expertise for developing NLP tools and localization for the targeted languages, Arabic, Catalan, French, Italian.
  • SQL and other databases knowledge.

Administrative Interpreter

DLSE, Labor Commissioner
01.2019 - 12.2020
  • Interpreter for hearings, pre-hearings and mediations
  • Hearings/interviews are held to prove there is jurisdiction for claimants to exact their unpaid wages or interests and penalties
  • Mainly, Latin American Spanish claimants/speakers.

Senior Teacher, Trainer and Liaison Manager

CPTC China
02.2013 - 07.2015
  • Taught English as a Foreign Language for students in G1, G2 and G7
  • Successfully prepared High School students to access IELTS test and TOEFL test, to enroll in American Colleges and UK Universities
  • Taught ELE, Español como Lengua Extranjera, for beginners, student age group 8-9 years old with a success rate of 90% of completion rate
  • French teacher in a special academic program to primary school students and for students going to Quebec, Montreal and Toronto to complete further education
  • MFL seminars speaker to enroll students for study abroad programs
  • Instructed new staff according to requirements of China Personnel Training Center.

Senior Language Teacher

IAL & BIC
05.2010 - 11.2012
  • English as a Foreign Language and Spanish as a Second Language for adult students
  • Programs of the EU in need to achieve B1 and B2 certificates to qualify for jobs according to new European regulations
  • Success rate, 90%
  • Supervision of undergraduate or graduate internships during the trial period in local companies or offices
  • Offer of professional consulting services to government or the industry in general
  • Over 300 hours of teaching and crafting syllabus required.

Senior Linguist Head of Department

Bentham Institute of Management and Languages PVT LTD
12.2009 - 01.2010
  • Prepared course materials such as syllabi, homework assignments, and handouts
  • Performed administrative duties such as serving as department head.

Language Teacher, Translator and Language Liaise

Go English S.L.
01.2008 - 10.2008
  • Languages teacher, languages involved Italian, Spanish, English
  • Performance of all the tasks related to languages involved in the project based in Gibraltar
  • Assistance of personnel and provision of linguist expertise to Exxon Mobil, Qatar Oil and Gas investment, joint ventured with ENI Italia during the building of a new gas platform.

Senior Linguist and Localization Expert

CA, Computer Associates
05.2005 - 08.2006
  • Compiled terminology and information to be used in translations, including technical terms such as those for legal or medical material
  • Proofread, edited, and revised translated materials
  • Translations of technical terms and terminology to ensure 100% accuracy
  • Training and supervision of other translators or interpreters
  • Overview of efficient localization process to localize CA products, increasing 25% in the UI materials.

Linguist and QA Tester

Locteam SL
10.2002 - 06.2005
  • Proofreading, edition, and review of translated materials within the Mac OS
  • Checked translations of technical terms and terminology to ensure 100% accuracy
  • Identifying and resolving conflicts related to the meanings of words, concepts, practices, or behaviors
  • Test and evaluation new apps and SW as well as bugs logging.

Education

Bachelor of Arts in Arabic Language and Literature -

Universita' Ca' Foscari
Venice, FL

High school diploma -

Wallkill Senior High School
Wallkill, NY

Master of Science in Translation and Interpretation -

Pompeu Fabra University Barcelona
Barcelona, Barcelona provincia
12.2003

DIPLOMA in Teaching English -

Merrion College
Dublin, County Dublin
10.2002

Skills

  • Mandarin
  • Computational Linguistics
  • Chinese Mandarin
  • Intermediate
  • Troubleshooting
  • Fluent
  • Philosophy and ethics
  • Writing skills
  • Active Learning
  • MFL
  • Science
  • Natural Language Processing (NLP
  • Communication skills
  • Translation and Interpretation
  • Sales and Marketing
  • Linguist Experience
  • Tutoring
  • Microsoft Office
  • Computer skills
  • Microsoft SQL Server (5 years)

Accomplishments

Over the past 25 years, I have built a distinguished career as a linguist, traveling extensively across the globe to immerse myself in diverse linguistic environments. My journey has taken me to 4 continents, where I have conducted in-depth research, collaborated with local experts, and contributed to the preservation and documentation of endangered languages.

I have led pioneering work in producing influential publications and reports that have shaped contemporary understanding in the field. My expertise has been sought by international organizations and academic institutions, where I have delivered keynote addresses, facilitated workshops, and provided strategic advice on linguistic policy and education.

In addition to my research, I have been actively involved in cross-cultural exchanges and language teaching, helping to bridge communication gaps and promote linguistic diversity. My work has not only enriched my understanding of global languages but also fostered a greater appreciation for cultural nuances and multilingualism around the world.

Certification

  • Professional Educator License
  • ESL Certification
  • TESOL Certification

Languages

Arabic
Full Professional
Catalan
Native or Bilingual
French
Full Professional
English
Full Professional
Italian
Native or Bilingual
Spanish
Native or Bilingual
Mandarin
Limited Working

Timeline

Interpreter for DOC, Hope Program for Parolees

Interlingva - in Person
09.2023 - Current

Linguist Senior and NLP Processor

Microsoft
06.2020 - 12.2020

Administrative Interpreter

DLSE, Labor Commissioner
01.2019 - 12.2020

Spanish and French Tutor

Elite Tutoring LLC
08.2018 - Current

AP Spanish Teacher and Syllabus Crafter

Elite Educational Institute USA
01.2018 - Current

Medical Spanish and Italian Interpreter

Monterey Language Services, Inc.
07.2016 - Current

Italian and Spanish Teacher for Adults and Children

Susy Manca Language Service
08.2015 - Current

Senior Teacher, Trainer and Liaison Manager

CPTC China
02.2013 - 07.2015

Senior Language Teacher

IAL & BIC
05.2010 - 11.2012

Senior Linguist Head of Department

Bentham Institute of Management and Languages PVT LTD
12.2009 - 01.2010

Language Teacher, Translator and Language Liaise

Go English S.L.
01.2008 - 10.2008

Senior Linguist and Localization Expert

CA, Computer Associates
05.2005 - 08.2006

Linguist and QA Tester

Locteam SL
10.2002 - 06.2005

Bachelor of Arts in Arabic Language and Literature -

Universita' Ca' Foscari

High school diploma -

Wallkill Senior High School

Master of Science in Translation and Interpretation -

Pompeu Fabra University Barcelona

DIPLOMA in Teaching English -

Merrion College

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Susy Magana