SUSY MCLAUGHLIN

Sales Advisory Board Member (2019-Present)

• Responsible for new account creation, development, and account management throughout Southeastern Pennsylvania and Central and South New Jersey.
• Scheduled and presented product demonstrations to small and large audiences of key decision makers at all organizational levels.
• Developed and implemented sales strategies to accelerate sales through hospital IDN's and GPO's.
• Became a member of the Sales Advisory Board and ran projects to help our Sales Executives achieve target goals with better customized tools.
• Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
• Analyzed sales data through the business intellegence dashboard to monitor progress towards goals and make necessary adjustments to strategy as needed.

• Oversaw all sales processes from prospect to close by creating quotations, entering, monitoring, and invoicing NC&T equipment orders directly for hospitals and doctors offices.
• Provided sales support and guidance to 18 direct Draeger Sales Executives and 2 Manufacturer’s Representatives, ensuring all sales and services objectives have been met.
• Managed a high-volume workload within a deadline-driven environment, and consistently meet/beat performance benchmarks.
• Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
• Worked closely with GPO, Marketing, and Manufacturing departments to develop and maintain easy work flow of any promotions and special situations. Specifics can be provided upon request.

• Provided support and guidance to 50+ Manufacturer’s Representatives, ensuring all sales and services objectives have been met..
• Managed a high-volume workload within a deadline-driven environment, and consistently met performance benchmarks.
• Strengthened relationships with key clients by providing exceptional support during the entire sales cycle.
• Designed and constantly maintained NC&T quote templates for any price, part, or configuration changes.
• Entered, updated,, and closed funnel opportunities for all Manufacturer’s Representatives utilizing CRM.

• Was an integral part of the inside Southwest Sales Team.
• Processed all quotations and invoices for all modalities (Anesthesia, Ventilation, Monitoring, and Neonatal Care) for the Southwest Sales Team.
• Entered purchase orders for products from our other Dräger business units.
• Provided ongoing training resources for sales team members, promoting professional development and skill enhancement.
• Processed all quotations, orders and invoices associated with OEM products and created extensive reports for OEM Representatives.

• Prepared all documentation for the customs clearance of neonatal warming therapy products.
• Managed logistics of all shipments to Australia and Europe.
• Handled all calls, e-mails, quotations (also known as proforma invoices), and orders for Australia and Europe.
• Helped with domestic quotes when needed.