Susy Salas

• Serve as the primary HR partner to leadership teams across manufacturing operations, guiding employee relations, workforce planning, and organizational development.
• Partner with managers to align talent strategies with production and business objectives, addressing workforce gaps and retention challenges.
• Lead and manage complex employee relations cases, including investigations, coaching, and corrective action in compliance with federal/state law.
• Collaborate with Compensation, Talent Acquisition, Benefits to deliver integrated HR solutions.
• Consult on organizational structure changes, role design, and succession planning.
• Drive change management initiatives, implementing policy updates and process improvements with minimal disruption.
• Use people analytics to track attendance, turnover, and performance; present insights to leadership to guide decisions.

• Designed and implemented a completely new electronic onboarding process, replacing manual paper entry across multiple sites. Successfully launched for the Missouri, Texas, Colorado, and Pennsylvania locations, creating a standardized, streamlined experience for all new hires.
• Supported HRBP functions for a workforce with 40% Spanish-speaking employees, ensuring equitable access to HR programs.
• Coordinated FMLA, short-term disability, and personal leave, maintaining compliance.
• Managed end-to-end onboarding and new hire orientation, aligning processes with corporate standards.
• Partnered with supervisors on scheduling and staffing, including cross-training and backfill strategies.
• Increased credibility with operations leadership by aligning HR with business priorities.

• Acted as a liaison between Sales, Legal, and HR to ensure compliance on NDAs, contracts, and RFPs; streamlined workflows and improved turnaround times for leadership teams.
• Provided cross-functional support to regional sales leaders, aligning contract execution and resource allocation with business unit priorities.
• Partnered with legal and compliance teams to safeguard sensitive customer and organizational data, strengthening risk management processes.
• Collaborated with HR and leadership during corporate initiatives by supporting workforce planning, process documentation, and talent data organization for upcoming staffing needs.
• Developed a reputation as a trusted advisor to sales leadership, ensuring timely resolution of escalated issues impacting employee workload and customer deliverables.

Accomplishments at Jack Henry:

• GO CAPS Program – Created and reviewed 200+ e-learning modules for JAC conference; partnered with HR teams to research industry trends, job shadow HR processes at the general manager level, and recommend process improvements.
• Capstone Project – Collaborated with Jack Henry HR staff to conduct a 9-month study on employee retention, turnover, and ethics. Designed and executed employee engagement events (recognition, holiday programs, etc.) that improved participation and morale.

• Supported recruitment activities by posting job openings, scheduling interviews, and preparing new hire paperwork.
• Processed weekly timecards to ensure accurate and timely compensation for employees.
• Maintained organized employee records, ensuring compliance with documentation requirements.
• Responded to employee inquiries regarding pay and company policies in a professional and timely manner.
• Provided general administrative support to both office staff and field crews, contributing to smooth daily operations.