Dependable Concessions Worker with eye for detail and resilient composure under pressure. Provides exceptional customer service with adept time awareness and problem-solving instincts. Enthusiastically accommodates individual concession requirements through strong attentiveness and professional demeanor.
Hi, I’m
SUTTEN WIESE
Wellington,Ohio
Summary
Overview
4
years of professional experience
Work History
Splash Zone Aquatic Center
Concessions worker
05.2018 - 08.2018
Job overview
- Inspected stock to guarantee adequate quantity to meet customer demands.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Accurately operated cash register to process customer payments.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Implemented customer service policies to create positive experiences and encourage repeat patronage.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Chipotle Mexican Grill
Team Member
06.2022 - 10.2022
Job overview
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
- Assisted with inventory counts and stocking of merchandise.
- Monitored and verified all merchandise was properly priced and labeled.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Maintained productive, efficient approach to all tasks.
- Frequently inspected production area to verify proper equipment operation.
- Trained new team members by relaying information on company procedures and safety requirements.
Walmart
Associate
10.2021 - 11.2021
Job overview
- Walmart Oberlin, Ohio
- Deliver groceries to customers cars
- Prioritized helping customers over completing other routine tasks in store.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Maintained relationships with customers to maximize sales opportunities.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created solutions for customers to satisfy specific needs, quality and budget.
Education
Vermilion High SchoolVermilion, OH
High School Diploma
05.2021
University Overview
EHOVE Career Center
Diploma from Media Graduating
2021
University Overview
GPA: 3.0
Skills
- Organized
- Front of House Management
- Food and Beverage Service
- Ingredient and Food Preparation
- Excellent Communication Skills
- Customer Engagement
- Food Preparation
- Workstation Setup and Breakdown
- Kitchen Safety Standards
- Teamwork and Collaboration
- Restaurant Operation
Timeline
Team Member
Chipotle Mexican Grill
06.2022 - 10.2022
Associate
Walmart
10.2021 - 11.2021
Concessions worker
Splash Zone Aquatic Center
05.2018 - 08.2018
Vermilion High School
High School Diploma
EHOVE Career Center
Diploma from Media Graduating
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