SUTTON LITTLE
CH
Summary
Positive, hardworking, hands-on leader with years experience in restaurant operations at high-end establishments. Adept at leading both back of house and front of house employees ensuring the highest standards of customer service and food quality. Expert in the areas of scheduling, inventory management, food, labor, and supply costing, and food safety policies and guidelines.
Results-driven business leader prepared for role with robust history of steering companies toward success and fostering culture of excellence. Known for collaborative leadership approach that aligns teams with organizational objectives and drives performance. Adept at navigating complex challenges, fostering innovation, and ensuring adaptability to evolving market conditions, with focus on strategic planning and operational excellence.
Overview
4
4
years of professional experience
Work History
CEO Restaurant Marketing
SFL Media Group
02.2025 - Current
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Collaborate with restaurants on Instagram and TikTok promotions through engaging and visually appealing edits.
Sales Associate
Eco Shield Marketing
01.2025 - Current
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
Manager
The vault
05.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment
- Brew coffee and tea, and fill containers with requested beverages
- Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary
- Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars
- Replenish foods at serving stations
- Order items needed to replenish supplies
Server, Food runner, Host, Busboy Manager
Zazas
07.2021 - 02.2025
- Schedule staff hours and assign duties
- Greet guests, escort them to their seats, and present them with menus and wine lists
- Maintain food and equipment inventories, and keep inventory records
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Establish standards for personnel performance and customer service
- Escort customers to their tables
- Collect payments from customers
- Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties
- Stock service areas with supplies such as coffee, food, tableware, and linens
Education
High School Diploma -
Hinsdale Central High School
Hinsdale, Illinois05-2024
Skills
- Time management
- Customer service
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Teamwork and collaboration
- Reliable and punctual
- Goal oriented
- Outgoing personality
- Money handling
- Flexible schedule
- Operational excellence
Languages
Spanish
Professional Working
Timeline
CEO Restaurant Marketing
SFL Media Group
02.2025 - Current
Sales Associate
Eco Shield Marketing
01.2025 - Current
Server, Food runner, Host, Busboy Manager
Zazas
07.2021 - 02.2025
Manager
The vault
05.2021 - Current
High School Diploma -
Hinsdale Central High School
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