Sutton McShane
Petoskey,MI
Summary
Highly skilled tailor with extensive experience in garment alteration and customization, coupled with a proven track record in delivering exceptional customer service. Relocated from Ukraine to the United States (to explain gap), bringing a unique blend of craftsmanship and cultural diversity to the textile and customer service industry. Dedicated to exceeding client expectations while adapting to new environments and embracing diverse perspectives.
Overview
8
8
years of professional experience
Work History
Tailor
Craig Ryan Menswear
Petoskey, MI
06.2024 - Current
- Tailored garments to customer specifications, ensuring precise measurements and fit.
- Utilized industrial sewing machines and tools to complete alterations efficiently.
- Collaborated with clients to style that suit personal preferences.
Seamstress
On-Site Drapery
Burlington, ON, Canada
07.2022 - 09.2022
- Demonstrated expert proficiency in using industrial sewing machines, sergers, and hand-stitching techniques to perform alterations and repairs on a variety of fabrics and garment types.
- Maintained a clean and organized work environment, including the sewing area and equipment, to uphold safety standards and efficiency.
Tailor/Seamstress
Elly I
Odesa, Ukraine
01.2020 - 01.2022
- Collaborated effectively with colleagues and management to meet deadlines and exceed customer expectations.
- Stayed informed about current fashion trends, sewing techniques, and industry developments to continuously enhance skills and performance.
- Conducted thorough consultations with clients to understand their specific garment alteration needs and preferences.
- Took precise measurements and assessed garment fit to determine necessary alterations.
Front Desk Administrator/Sales
Pocherk I
Odesa, Ukraine
01.2018 - 01.2021
- Provided exceptional customer service by assisting clients in selecting fabrics based on their project requirements, budget, and personal preferences.
- Demonstrated in-depth knowledge of various fabric types, including natural fibers, synthetic blends, and specialty textiles, to effectively educate customers and address their inquiries.
- Utilized strong communication and interpersonal skills to build rapport with clients, understand their needs, and recommend suitable fabric options for their projects.
- Processed transactions accurately and efficiently using point-of-sale systems, including handling cash, credit cards, and electronic payments, while adhering to company policies and procedures.
Education
Bachelor of Arts - Fashion Design
Odesa Technical College
Odesa, Ukraine01.2015
Skills
Detail-Oriented
Sewing Skills
Industrial Sewing
Customer Service
Communication
Meta Social Media Marketing
IBM Data analysis
Digital marketing
Project management
Language
English
Ukraine
Russian
German
Turkish
Timeline
Tailor
Craig Ryan Menswear
06.2024 - Current
Seamstress
On-Site Drapery
07.2022 - 09.2022
Tailor/Seamstress
Elly I
01.2020 - 01.2022
Front Desk Administrator/Sales
Pocherk I
01.2018 - 01.2021
Bachelor of Arts - Fashion Design
Odesa Technical College