Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Suvannah Jones

Spring Branch,TX

Summary

Detail-oriented professional with experience in inventory management and customer service. Known for reliability and strong teamwork, contributing to improved processes and customer satisfaction. Ready to leverage skills for operational excellence. Knowledgeable in microsoft word, excel, outlook, and powerpoint.

Overview

4
4
years of professional experience

Work History

Ace Hardware Associate

Lowes Market
Blanco, TX
10.2021 - Current
  • Assisted customers in product selection, ensuring optimal service and satisfaction.
  • Organized hardware inventory, maintaining accuracy and accessibility of merchandise.
  • Collaborated with team members to streamline restocking processes, enhancing efficiency.
  • Trained new associates on store procedures and customer service standards for consistency.
  • Resolved customer inquiries and complaints swiftly, improving overall shopping experience.
  • Maintained cleanliness and organization of work areas, supporting store operations effectively.
  • Developed strong relationships with both internal teams and external vendors, facilitating smoother collaboration on projects.
  • Contributed to the successful launch of new products by coordinating promotional events and creating eye-catching displays.
  • Assisted customers in selecting appropriate tools and materials for their projects, leading to increased sales conversions.
  • Evaluated customer feedback regularly, implementing changes where necessary to better meet client needs.
  • Prioritized helping customers over completing other routine tasks in store.
  • Used in-store system to locate inventory and place special orders for customers.
  • Verified invoice details against purchase orders to ensure consistency.
  • Managed discrepancies by coordinating with vendors and internal teams.
  • Coordinated project timelines, ensuring alignment with strategic objectives.

Education

High School Diploma -

Ripon High School`
Ripon, CA

Skills

  • Workplace safety
  • Software installation
  • Network configuration
  • Deadline management
  • System upgrades
  • Vendor negotiation
  • Computer hardware repair
  • Teamwork and collaboration
  • Friendly and helpful
  • Honest and dependable
  • Time management
  • Attention to detail
  • Reliable and responsible
  • Microsoft Word
  • Microsoft outlook, word, and Excel
  • MS outlook proficiency

Interests

  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Knitting and Crocheting
  • Fundraising Events

Timeline

Ace Hardware Associate

Lowes Market
10.2021 - Current

High School Diploma -

Ripon High School`