Suzan Wolf
Nederland,TX
Summary
Detail-oriented professional with experience in drafting motions and managing electronic court filings. Demonstrated ability to maintain organization and meet deadlines in high-pressure environments. Committed to delivering accurate and timely work to support legal processes. Plans to pursue law school to further enhance legal expertise.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Executive
Verizon Wireless Corporation
Port Arthur, Texas
08.2021 - Current
- Developed and implemented sales strategies that aligned with customer needs, resulting in increased revenue.
- Built strong professional relationships by identifying client needs, leading to increased sales opportunities.
- Collaborated with team members to develop innovative strategies that enhanced customer engagement and drove sales growth.
- Led initiatives to enhance customer engagement, resulting in improved customer retention and satisfaction.
- Developed strong customer relationships to enhance brand loyalty and trust.
- Communicated effectively with clientele to enhance customer satisfaction and foster loyalty.
- Trained new sales staff on company policies and sales techniques.
- Responded promptly to inquiries from potential customers about product features or pricing plans.
Customer Service Representative
Walgreen's Pharmacy
Port Arthur, TX
03.2019 - 02.2020
- Delivered exceptional customer service, enhancing customer satisfaction.
- Resolved customer issues with knowledgeable, friendly service, fostering high satisfaction.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Engaged in conversation with customers to understand needs and resolve issues effectively.
- Built positive relationships with customers through engaging, friendly interactions.
Education
Bachelor of Business Administration -
Lamar University
Beaumont, TX12-2023
Skills
- Attention to detail
- Problem solving
- Critical thinking
- Time management
- Document filing
- Document drafting
- Database research
- Document preparation
- Customer relationship management
- Conflict resolution
- Team collaboration
- Effective communication
- Computer skills
- MS office
- Research
- Customer service
- Planning
- Friendly, positive attitude
- Customer engagement techniques
- Brand loyalty enhancement
Additional Experience
- Personal experience with using court e-filing systems
- Personal experience drafting motions
- Personal experience with the interwork of legal proceedings
Languages
English
Native/ Bilingual
Arabic
Professional
Accomplishments
President's Cabinet winner 2022 (top 1% company wide)
Certification
Microsoft office and Excel Certified
Timeline
Sales Executive
Verizon Wireless Corporation
08.2021 - Current
Customer Service Representative
Walgreen's Pharmacy
03.2019 - 02.2020
Bachelor of Business Administration -
Lamar University