Suzana Christopher
Huntingdon Valley,PA
Summary
Experienced Educator/Administrator/Manager
- Utilize strong organizational and leadership skills to achieve organizational goals.
5 years of education experience as a teacher (general education and Biology), and substitute teacher - 14+ years’ experience as an administrative manager focused on customer service and operational management,
with strengths in problem-solving, troubleshooting, and staff support. - Utilize strategic thinking to plan and implement proactive procedures and systems that enable smooth operations.
Overview
24
24
years of professional experience
Work History
Substitute Teacher, Paraprofessional, Sub Secretar
Woodbridge SD, Abington SD, Phila SD
, NJ , PA
11.2017 - 06.2024
- Provided instruction in place of absent teachers, following lesson plans and instructions for classroom management.
- Managed classrooms of up to 30 students at once while maintaining order and discipline.
- Ensured that the curriculum was being followed as required by the school district.
- Met regularly with administrators, staff members, parents and guardians to discuss student progress or any other issues related to the classroom environment.
- Supported individual students who needed additional assistance on assignments or concepts taught in class.
- Participated in professional development opportunities related to substitute teaching practices.
- Educated students in various subjects to provide seamless transition during absence of head teacher.
- Provided classroom instruction outlined in teacher's lesson plans.
- Maintained student attendance and assignment records to prevent lapses during teacher absences.
- Remained up-to-date with emergency procedures to keep students and staff safe in emergency events.
- Tutored students individually and in small groups to help with difficult subjects.
- Communicated with head teacher to execute priorities for school day and ongoing lesson plans.
- Assisted struggling students with classroom assignments with one-on-one tutoring.
- Took attendance and maintained attendance records during period as substitute.
- Showed Powerpoint Presentations, videos and interactive websites to aid students with comprehension.
Assistant Retail Manager
Walgreens Co.
Philadelphia, PA
05.2003 - 11.2017
- Collaborated with other managers on projects such as store layout changes or marketing campaigns.
- Managed special store projects to improve store-wide processes and operations.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Recruited and trained new employees to meet job requirements.
- Provided leadership, insight, and mentoring to newly hired employees to supply knowledge of various company programs.
- Monitored inventory levels and reordered merchandise as needed.
- Trained, coached, and mentored new team members on customer service and operational standards.
- Coordinated with vendors for product availability and delivery schedules.
- Scheduled staff shifts to ensure adequate coverage during peak hours.
- Analyzed sales figures to identify trends and opportunities for improvement.
- Implemented loss prevention measures to protect against shoplifting or theft incidents.
- Performed daily opening and closing duties including cash handling and reconciliation.
- Resolved conflicts between employees or customers in a professional manner.
- Trained staff to have extensive product knowledge and upselling skills.
- Interviewed prospective employees and provided input to HR on hiring decisions.
Classroom Grade Teacher/ Biology Subject Teacher
St. Joseph,s Convent School
Karachi, Please Select
08.2000 - 08.2002
- Developed and implemented classroom activities to enhance student learning and engagement.
- Assessed students' understanding of concepts through quizzes, tests, and other assignments.
- Created lesson plans that incorporated differentiated instruction for diverse learners.
- Maintained accurate records of student progress throughout the year.
- Collaborated with parents and administrators on developing strategies to help students succeed academically.
- Integrated creative teaching methods into daily lessons as appropriate for each subject area taught.
- Attended faculty meetings, staff training, and special events., as required by the school administration.
- Conducted laboratory experiments and field trips to enhance student understanding of biology concepts.
Education
Bachelor of Arts - Human Resource Management
Thomas Edison State University
Trenton, NJ06-2024
Bachelor of Science - Certification of Education
Notre Dame Australian Catholic University
Karachi-Pakistan08-2000
Bachelor of Science - Biology
University Of Karachi
Karachi-Pakistan08-1999
Skills
- Promotional planning
- Hiring and Training
- Sales Leadership
- Problem-Solving
- Shift Scheduling
- Merchandise Strategizing
- Payment Processing
- Highly motivated
- Strategic Planning
- Operations Oversight
- Recruitment and hiring
- Inventory Control
- Student Records Management
- Behavior Management
- Performance Assessments
- Curriculum Development
Timeline
Substitute Teacher, Paraprofessional, Sub Secretar
Woodbridge SD, Abington SD, Phila SD
11.2017 - 06.2024
Assistant Retail Manager
Walgreens Co.
05.2003 - 11.2017
Classroom Grade Teacher/ Biology Subject Teacher
St. Joseph,s Convent School
08.2000 - 08.2002
Bachelor of Arts - Human Resource Management
Thomas Edison State University
Bachelor of Science - Certification of Education
Notre Dame Australian Catholic University
Bachelor of Science - Biology
University Of Karachi
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