SUZANA M NEREU
Newark,NJ
Summary
To find a position where I can utilize my progressive technical knowledge, skills, training, and vast experience to its fullest potential as a Systems Analyst. Resourceful Project Manager with [Number] years of expertise in organizing business operations, financial oversight and resource management to achieve smooth flow and project operations. Leads procurement of resources including equipment and supplies. Monitors projects by adhering to production schedule and budget, managing production team, identifying problems and providing targeted solutions. Knowledgeable in accounting principles, bookkeeping, budget and financial management.
Overview
11
11
years of professional experience
Work History
Project Management Specialist/ Sr. Systems Analyst
VILLAGEMD/ CITYMD/ SUMMIT HEALTH MANAGEMENT
01.2021 - Current
Systems Analyst
01.2019 - 01.2021
Systems Specialist
10.2016 - 01.2019
- Define application problems by consulting with providers, staff member and outside clients
- Evaluate procedures and processes
- Develop solution by preparing and evaluating alternative workflow solutions
- Validate results by testing programs
- Ensure operation by training and providing support
- Provide reference by writing documentation
- Maintain and troubleshoot procedures and processes
- Respond to support requests from physicians and other health care professionals
- Research and evaluate emerging technologies, including both hardware and software
- Discuss users’ needs and determine vulnerabilities or areas of poor performance to boost productivity, efficiency and accuracy in our computer systems
- Communicate with the other data management staff members
- Travel to other clinic locations when necessary to troubleshoot problems.
Authorization Specialist
02.2013 - 10.2016
- Verified insurance eligibility and benefits
- Updated patient insurance as needed / authorizations
- Processed referral and prior authorizations in a timely manner according to department guidelines
- Managed outgoing/ incoming workflow and schedules by monitoring system reports and dashboards
- Followed HIPPAA guidelines
- Interacted daily with patients and different departments
- Created workflow documents and checklist to assist in the daily workflow
- Identified errors and helps find a solution to correct error
- Prepared and presented presentations and training materials
- Assisted in training new systems
- Coordinated and participate in project tasks
- Coordinated with and aided the System Analysts team
- Performed secretarial duties.
Education
New Jersey City University
Jersey City, NJSkills
- Ability to work with
- Windows, Microsoft Word, PowerPoint, Excel, PerfectCare, Podmed, Medinotes, Medisoft, DocuShare, Allscripts, Athena, Ingenious Med, Motion MD, Epic, Citrix
- Great researching and typing skills
- Great ability to learn and interact with others
- Familiar with various health plans and their online resources to identify referrals and authorization requirements
- Able to work with different medical systems
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- Technical Support
- Vendor Sourcing
- Strategic Planning
- Productivity Improvement
- Logistics Management
- Document Management
- Project Management
- Project Planning
- Project Tracking
- Work Flow Planning
- Presentations
- Advanced Understanding of SharePoint, OneDrive, Epic, Experian, Ingenious Med,
- Performance Improvements
- Cross-Functional Collaboration
- Staff Management
- Project Scope
- Mergers and Acquisitions Knowledge
- Change Control Processes
- Team Bonding
- Processes and Procedures
- Systems Installation, Configuration, and Upgrading
- Project Scope Analysis
- Project Planning and Development
Accomplishments
- Completed the [Project name] Project on time and $[Amount] under budget.
- Reduced department operating costs by [Number]% in [Number] months.
- Saved the company $[Amount] over [Number] years by implementing a successful productivity improvement plan.
- Improved customer satisfaction ratings by [Number]% by [Action taken].
- Collaborated with team of [Number] in the development of [Project name].
- Designed and launched the [Project Name] Project, resulting in a [Number]% increase in market share for the company.
- Supervised team of [Number] staff members.
- Documented and resolved [Issue] which led to [Results].
- Resolved product issue through consumer testing.
Languages
Portuguese
Native or Bilingual
Spanish
Full Professional
Timeline
Project Management Specialist/ Sr. Systems Analyst
VILLAGEMD/ CITYMD/ SUMMIT HEALTH MANAGEMENT
01.2021 - Current
Systems Analyst
01.2019 - 01.2021
Systems Specialist
10.2016 - 01.2019
Authorization Specialist
02.2013 - 10.2016
New Jersey City University
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