Summary
Overview
Work History
Education
Skills
Timeline
Manager

Suzane Woskobunik

Winchester,VA

Summary

Dynamic manager with a proven track record at Valley Health Child Care Center, excelling in team leadership and operational efficiency. Enhanced customer satisfaction through effective problem-solving and staff training initiatives. Successfully developed strategic plans that improved performance metrics and fostered a collaborative work environment, driving employee engagement and retention.

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Overview

22
22
years of professional experience

Work History

Manager

Valley Health Child Care Center
05.2006 - Current
  • Assisted in developing team schedules and task assignments to optimize workflow efficiency.
  • Provided support in maintaining inventory accuracy through regular audits and data entry tasks.
  • Learned operational processes and protocols to ensure compliance with safety standards.
  • Collaborated with senior management on project planning and resource allocation initiatives.
  • Contributed to team meetings by sharing insights for process improvements and problem-solving strategies.
  • Participated in training sessions to enhance knowledge of tools and systems used in daily operations.
  • Supported customer service efforts by addressing inquiries and resolving issues promptly.
  • Adapted quickly to new responsibilities and changes in workplace procedures as needed.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved safety procedures to create safe working conditions for workers.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.

Assistant Director

Child Time
02.2004 - 05.2006
  • Led strategic initiatives to enhance operational efficiency and program effectiveness.
  • Developed and implemented training programs to improve staff competencies and performance outcomes.
  • Oversaw the recruitment, hiring, and onboarding process for new educators to maintain a high-quality teaching staff.
  • Mentored new teachers through observation, feedback, and professional development opportunities.
  • Conducted regular safety drills to ensure preparedness in case of emergency situations at school premises.
  • Fostered a positive school culture by promoting open communication among staff members and celebrating successes together as a team.
  • Assisted the Director in developing innovative programs to improve students'' academic performance and retention rate.
  • Developed strong relationships with community partners to enhance educational opportunities for students.
  • Evaluated teacher performance through classroom observations and provided constructive feedback for improvement.
  • Planned and executed successful special events, such as college fairs, open houses, and parent-teacher conferences.
  • Coordinated field trips or off-campus activities that promote experiential learning opportunities outside the classroom setting.
  • Oversaw budget management, ensuring financial resources were allocated effectively to support strategic goals.

Education

Associate of Arts - Accounting/Child Care

Raritan Valley Community College
Branchburg, NJ
12-1994

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Problem Solving
  • Staff Training and development
  • Staff Management
  • Task Delegation
  • Goal Setting
  • Relationship building
  • Shift scheduling

Timeline

Manager

Valley Health Child Care Center
05.2006 - Current

Assistant Director

Child Time
02.2004 - 05.2006

Associate of Arts - Accounting/Child Care

Raritan Valley Community College

Similar Profiles

CREATE PROFILE
Suzane Woskobunik