Summary
Overview
Work History
Education
Skills
Timeline
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Suzanna Blackburn

Surry,VA

Summary

Proven to enhance customer satisfaction at Royal Farms through exceptional service and cash handling expertise, I bring a track record of reducing wait times and maintaining high sanitation standards. Skilled in teamwork and problem-solving, the experience spans from cashier assistant to caregiver, demonstrating reliability and a professional appearance. Dedicated Cashier Assistant brings customer-first attitude to helping clients safely shop, buy and transport items to vehicles. Experience cleaning and sanitizing work environment, carts and baskets alike to promote customer health and wellbeing. No-job-too-small approach to helping locate, bag, and carry purchases. Offers energetic approach to assisting customers and fellow employees.

Overview

4
4
years of professional experience

Work History

Cashier Assistant

Royal Farms
01.2024 - Current
  • Met customer needs through polite, friendly and attentive service.
  • Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
  • Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
  • Worked with other associates to support cashiers and management needs.
  • Cleaned and sanitized cashier workstation and scanning area.
  • Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
  • Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
  • Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
  • Bagged items securely to minimize breakages and reduce losses.
  • Provided exceptional customer service, addressing customer inquiries and resolving issues promptly.
  • Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Addressed and resolved complaints quickly to maintain customer satisfaction.
  • Handled high-pressure situations effectively during peak hours while maintaining a professional demeanor towards customers and colleagues.
  • Answered questions about store policies and addressed customer concerns.
  • Utilized strong communication skills in both one-on-one interactions with customers and in group settings with coworkers.

Caregiver

ComForCare Health Care
03.2022 - 12.2024
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Prioritized patient dignity, privacy, and autonomy during all aspects of care provision.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Prepared nutritious meals according to dietary restrictions, supporting clients'' overall health through balanced nutrition.
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.

Trainee

United States Air Force National Guard
06.2021 - 03.2022
  • Performed complex welding tasks requiring precision measurements, ensuring consistently high-quality results that met clients'' needs.
  • Learned new materials, processes, and programs quickly.
  • Filled out timesheets and paperwork according to identified requirements.
  • Developed strong working relationships with trainees, fostering a supportive learning environment.

Education

Nurse Aide License - CNA

Tidewater Medical Training
Hampton
05.2016

GED -

Homeschooled
Hampton
06.2013

Skills

  • Customer Service
  • Problem-Solving
  • Teamwork and Collaboration
  • Patience and Empathy
  • Cash handling expertise
  • Store Cleaning
  • Product Scanning
  • Basic Math
  • Reliability and punctuality
  • Cash Handling
  • Flexible Schedule
  • Critical Thinking
  • Professional Appearance

Timeline

Cashier Assistant

Royal Farms
01.2024 - Current

Caregiver

ComForCare Health Care
03.2022 - 12.2024

Trainee

United States Air Force National Guard
06.2021 - 03.2022

Nurse Aide License - CNA

Tidewater Medical Training

GED -

Homeschooled

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Suzanna Blackburn