Suzanna Harrold

• Proved successful working within tight deadlines and a fast-paced environment.
• Operated tape machines, scales and label printers to package items correctly.
• Inspected products before packaging to prevent shipping defective and damaged goods to customers.
• Learned and followed warehouse safety protocols to prevent injuries and accidents.
• Packed, weighed and shipped items per customer specifications.
• Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks.

• Observed machine operations to verify quality and conformity of packaged products, stepping in to resolve issues promptly and avoid costly production errors.
• Stocked and sorted packaging and replenished supplies to achieve consistent productivity levels.
• Reported malfunctions and errors to supervising staff, addressed concerns and supported other machine operators completing challenging workloads under tight schedules.
• Regulated machine flow, speed and temperature and stopped and reset machine to address malfunctions.
• Sorted and weighed products after packaging to assess quality, identify defects and grade resulting items.
• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Managed time efficiently in order to complete all tasks within deadlines.
• Excellent communication skills, both verbal and written.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Proven ability to learn quickly and adapt to new situations.
• Attached identification labels to finished packaged items and cut stencils and stencil information on containers such as lot numbers or shipping destinations.
• Counted and recorded finished and rejected packaged items.

• Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Supported ambulation and physical therapy needs by conducting planned exercise routines.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Helped clean and prepare patient consultation rooms to maintain hygiene standards
• Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
• Cared for residents in assisted living facility and delivered high-quality support to meet needs.
• Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
• Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
• Facilitated personal hygiene management, feeding and ambulation.
• Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
• Helped patients complete range of motion exercises to prevent loss of function during care.
• Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
• Helped patients with self-feeding and assisted feeding, based on individual needs.
• Transported patients between rooms and appointments or testing locations.
• Responded to patient requests for supplies and personal comfort items such as extra blankets.
• Supported needs of Number+ residents under long-term care.
• Followed directions of licensed nurses to administer medications and treatments.

• Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
• Supported ambulation and physical therapy needs by conducting planned exercise routines.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Helped clean and prepare patient consultation rooms to maintain hygiene standards
• Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
• Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
• Facilitated personal hygiene management, feeding and ambulation.
• Documented patient information and care activities in electronic health record.
• Helped patients complete range of motion exercises to prevent loss of function during care. Took care of patients in their homes.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Evaluated employee performance and conveyed constructive feedback to improve skills.

Established team priorities, maintained schedules and monitored performance. A convenient store/ gas station work.

• Communicated repair needs to maintenance staff.
• Restocked room supplies such as facial tissues for personal touch with every job.
• Placed orders for housekeeping supplies and guest toiletries.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Restocked cleaning storage cabinets, carts and baskets for easy use.
• Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
• Collected trash and moved garbage cans from kitchen areas to pick-up stations.
• Adhered to safety protocols by enforcing proper equipment usage.
• Kept building entryway glass clean and polished for professional presentation. Cleaned all business offices, break rooms and rest rooms.

• Provided friendly, courteous service to create memorable moments for guests.
• Cleaned and organized kitchen stations to promote team efficiency.
• Maintained flexible work schedule to meet event needs.
• Delivered catered food and supplies to facility for on-time set-up.
• Followed food safety practices and sanitation guidelines.
• Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
• Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
• Seasoned and cooked food according to recipes or personal judgment and experience.
• Maintained high personal grooming standards and uniform presentation.
• Prepared sandwiches, salads and other specialty items according to customer specifications.
• Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
• Monitored food temperature, discarding items not stored correctly.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Maximized performance by monitoring daily activities and mentoring team members.
• Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
• Developed and maintained relationships with customers and suppliers through account development.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Evaluated employee performance and conveyed constructive feedback to improve skills.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Assisted in organizing and overseeing assignments to drive operational excellence.

• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Collected and authorized guest payments.
• Helped customers complete purchases, locate items, and join reward programs.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Mentored new team members on POS system operation, customer service strategies, and sales goals.
• Checked personal identifications during alcohol and tobacco sales.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Handled billing and payment issues following guidelines, resolving disputes properly.
• Kept detailed records of customer interactions to track and resolve issues quickly.
• Performed cash, card and check transactions to complete customer purchases.
• Operated cash register to record transactions accurately and efficiently.
• Handled cash with high accuracy and took care to check bills for fraud.
• Learned duties for various positions and provided backup at key times.
• Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.