Suzanna Koop
McPherson,KS
Summary
Experienced in creating supportive learning environments for special education students, utilizing tailored instructional strategies to address diverse learning needs. Possess knowledge of effective communication techniques and behavioral management to foster student growth. Skilled educator with proven experience in special education, a strong team collaborator focused on achieving results and adapting to changing needs. Expertise in individualized instruction, behavior management, and communication. Reliable, empathetic, and resourceful in providing support to students and colleagues. Qualified for the desired position with extensive experience supporting special education students in a classroom setting. Adept at developing individualized learning plans and fostering an inclusive educational environment. Demonstrated ability to utilize effective communication and behavioral management skills to enhance student engagement and success.
Overview
21
21
years of professional experience
Work History
Paraeducator, Special Education
McPherson USD 418
01.2024 - Current
- Assisted teachers in adapting lesson plans and materials, ensuring accessibility for all students.
- Promoted self-advocacy skills by teaching students how to express their needs effectively within the classroom setting.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Maintained accurate records of student performance, attendance, and progress towards IEP goals.
- Participated in professional development opportunities focused on new strategies for supporting special education learners successfully in the classroom.
- Improved classroom management by implementing behavior modification strategies and positive reinforcement techniques.
- Served as a liaison between regular classroom teachers and special education support staff, streamlining communication regarding student accommodations.
- Developed accessible visual aids for complex concepts, improving comprehension for diverse learners in the classroom setting.
- Encouraged peer collaboration through group assignments designed to foster teamwork and mutual understanding among classmates.
- Provided a safe and inclusive learning environment that accommodated diverse learning styles and abilities.
- Interacted physically and verbally with students throughout each day.
- Maintained positive attitude and affirmatively communicated with each student.
- Alerted instructor to student behavior or issues requiring intervention.
- Oversaw class of students in absence of instructor.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Collaborated with teacher to create customized classroom environment integral to students' needs.
- Encouraged students to participate in school activities and programs to promote well-roundedness and increase confidence.
- Created positive and inclusive classroom environment by helping students develop social skills and relationships.
- Observed students' performance and recorded relevant data to assess progress.
- Understood and acclimated to teacher's routine to provide classroom coverage.
Cashier
Quick Pick 5
05.2023 - 11.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Upsold additional products and services to customers, increasing revenue.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Checked personal identifications during alcohol and tobacco sales.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Processed refunds and exchanges in accordance with company policy.
- Responded promptly to requests for assistance, spills and customer inquiries.
Custodial Lead
Plastics Extrusion Machinery LLC
11.2021 - 05.2023
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Cleaned walls and ceilings with special reach tools following regular schedule.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Promoted building security by locking doors and checking electrical appliances for safety hazards.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Supervised supplies in inventory and submitted reorder requests.
- Led, oversaw and trained team to perform routine custodial duties and basic maintenance and repair.
Owner/Operator
Swift And Clean
02.2004 - 12.2021
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Trained and developed team members to build human capital.
- Assigned job duties and monitored performance against objectives.
- Maintained required records of work hours, budgets and payrolls.
- Selected most suitable cleaning materials for different types of linens, furniture, flooring and surfaces.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
Cashier
Quick Pick
02.2021 - 10.2021
- Worked with floor team and managers to meet wide range of customer needs.
- Set up new sales displays each week with fresh merchandise.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Used POS system to enter orders, process payments and issue receipts.
- Restocked and organized merchandise in front lanes.
- Processed refunds and exchanges in accordance with company policy.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Checked personal identifications during alcohol and tobacco sales.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Handled cash with high accuracy and took care to check bills for fraud.
Cashier
Meads Liquor Store
10.2018 - 03.2019
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Checked personal identifications during alcohol and tobacco sales.
- Tallied cash drawer at beginning and end of each work shift.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Built relationships with customers to encourage repeat business.
- Used POS system to enter orders, process payments and issue receipts.
Education
High School Diploma -
Dubois High School
Dubois, WY05.2002
Skills
- Conflict Resolution
- Adaptable and Flexible
- Feedback Acceptance
- Scheduling and Coordinating
- Emotional support
- Life skills development
- Crisis intervention
- Student supervision
- Student advocacy
- Instructional support
- Relationship building
- Creative problem solving
Timeline
Paraeducator, Special Education
McPherson USD 418
01.2024 - Current
Cashier
Quick Pick 5
05.2023 - 11.2023
Custodial Lead
Plastics Extrusion Machinery LLC
11.2021 - 05.2023
Cashier
Quick Pick
02.2021 - 10.2021
Cashier
Meads Liquor Store
10.2018 - 03.2019
Owner/Operator
Swift And Clean
02.2004 - 12.2021
High School Diploma -
Dubois High School
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