Suzanna Rogers
Woodburn
Overview
30
30
years of professional experience
Work History
Insurance Follow-Up Specialist
R1/PHS
WOODBURN
03.1995 - Current
- Reviewed patient accounts and updated insurance information in the system.
- Identified and corrected errors related to billing, coding, and reimbursement from insurance companies.
- Developed strategies to maximize revenue collection from third party payers through timely resolution of outstanding balances due from insurers.
- Maintained professional relationships with various insurance companies while advocating on behalf of the organization's interests.
- Utilized multiple payer websites to obtain detailed information about benefit eligibility and coverage levels.
- Responded promptly to inquiries from internal staff members and external customers regarding account status updates.
- Provided training and guidance to new staff members as needed in regards to department policies and procedures.
- Researched and resolved insurance discrepancies for assigned accounts.
Education
High School Diploma -
Franklin High School
06-1978
Skills
- Insurance verification
- Claims processing
- Revenue cycle management
- Account reconciliation
- Billing compliance
- Customer service
Timeline
Insurance Follow-Up Specialist
R1/PHS
03.1995 - Current
High School Diploma -
Franklin High School