Suzanna Schrein
Edgewood,NM
Summary
Accomplished Certified Veterinary Assistant with over 26 years of experience in all facets of animal care and veterinary office administration. Exceptional client service skills and interpersonal communication skills. Strong abilities in multi-tasking, and staying calm in hectic and stressful situations. Ability to work well with a variety of personality types and large numbers of people. Strong abilities in diffusing difficult situations quickly and efficiently. Extensive experience in anesthesia, surgical care, radiology, emergency and general practice small and exotic animal veterinary medicine.
Overview
29
29
years of professional experience
Work History
Technician / Client Services
Southwest Veterinary Medical Center
Albuquerque, NM
09.2022 - Current
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Restrained animals to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
Technician
Roadrunner Veterinary Emergency and Specialty
Algodones, NM
03.2022 - 09.2022
- Administered medications to animals in treatment and documented changes in condition.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Administered medications to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
Technician
Bluecross Animal Clinic
Albuquerque, NM
10.2020 - 09.2022
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Restrained animals to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
Technician
Veterinary Emergency And Specialty Centers Of NM
Albuquerque, NM
01.2017 - 10.2020
- Part of a busy multi-technician multi-specialty and emergency practice
- Assisted Veterinarians with physical examinations and other procedures; helped facilitate client education; cared for hospitalized patients
- Monitored anesthesia during emergency and critical care procedures
- Assisted with advanced medical imaging; Ultrasonography; CT
- Assisted with and maintained endoscopic
- Responsible for maintaining and reconciling controlled substance logs
Technician
Desert Hills Animal Clinic
Albuquerque, New Mexico
07.2010 - 01.2017
- Team lead of veterinary assistant and technical staff at this busy small animal practice
Technician
Sandia Animal Clinic
Albuquerque, New Mexico
07.2009 - 07.2010
- Assisted veterinarians with physical examinations and other procedures; helped facilitate client education; cared for hospitalized patients
- Monitored anesthesia during surgery, dentistry, and other anesthetized procedures
- Cleaned and maintained the veterinary facility
Technician
VCA Veterinary Care Animal Hospital And Referral Center
Albuquerque, New Mexico
01.2006 - 07.2009
- Team lead for the surgical department of this busy multi-specialty and general practice
- Responsible for organizing the surgical schedule and ensuring each day transitioned smoothly
- Responsible for training the surgical team in anesthesia, aseptic and sterile technique, and equipment maintenance
Technician
Veterinary Emergency And Specialty Center Of New Mexico
Albuquerque, New Mexico
11.2001 - 12.2005
Technician
Dermatology Clinic For Animals
Albuquerque, New Mexico
10.1999 - 11.2001
Technician
VCA Veterinary Care Animal Hospital And Referral Center
Albuquerque, New Mexico
11.1995 - 11.2001
Education
Certificate -
American Society of Veterinary Dental Technicians
Certificate - Veterinary Assistant
Pima Medical Institute
Albuquerque, New Mexico1996
High School Diploma -
Manzano High School
Albuquerque, NM1995
Skills
Proficiencies in Emergency and Critical care medicine
Customer service
Exceptional interpersonal communication
- Order purchasing
Efficient multi-tasker
Staff training/ development
Timeline
Technician / Client Services
Southwest Veterinary Medical Center
09.2022 - Current
Technician
Roadrunner Veterinary Emergency and Specialty
03.2022 - 09.2022
Technician
Bluecross Animal Clinic
10.2020 - 09.2022
Technician
Veterinary Emergency And Specialty Centers Of NM
01.2017 - 10.2020
Technician
Desert Hills Animal Clinic
07.2010 - 01.2017
Technician
Sandia Animal Clinic
07.2009 - 07.2010
Technician
VCA Veterinary Care Animal Hospital And Referral Center
01.2006 - 07.2009
Technician
Veterinary Emergency And Specialty Center Of New Mexico
11.2001 - 12.2005
Technician
Dermatology Clinic For Animals
10.1999 - 11.2001
Technician
VCA Veterinary Care Animal Hospital And Referral Center
11.1995 - 11.2001
Certificate -
American Society of Veterinary Dental Technicians
Certificate - Veterinary Assistant
Pima Medical Institute
High School Diploma -
Manzano High School