Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Suzannah Khtab

Glen Oaks

Summary

Dynamic accounting professional with a proven track record at E Gluck Corporation, excelling in accounts receivable and financial accuracy. Skilled in Microsoft Excel and customer service, I enhanced cash flow through diligent follow-up on overdue invoices, while fostering strong client relationships and reducing data entry errors.

Overview

25
25
years of professional experience

Work History

Accountant Clerk

E Gluck Corporation
06.2023 - Current
  • Managed accounts receivable and processed customer payments to ensure timely and accurate collections.
  • Oversaw accounts receivable operations, including invoice generations, corrections, payment tracking and collections.
  • Handled end to end accounts receivable functions, reducing balances through effective payment follow-up.
  • Developed and maintained organized payment schedules in Excel to ensure timely processing.
  • Increased cash flow by diligently managing accounts receivable and promptly following up on overdue invoices.
  • Maintained strong relationships with clients, providing exceptional customer service and addressing inquiries regarding billing or account balances.
  • Improved financial accuracy by conducting thorough audits and reconciling discrepancies in accounting records.
  • Reduced errors in data entry through careful verification of transactions and regular reconciliation of accounts.
  • Supported tax preparation efforts, gathering necessary documentation and maintaining accurate records throughout the year.
  • Processed payments and documents such as invoices, journal vouchers, and statements.
  • Streamlined daily reporting information entry for efficient record keeping purposes.

Logistics Supervisor

E Gluck Corporation
05.2022 - 06.2023
  • Coordinated daily logistics activities ensuring on-time delivery and minimal shipping delays.
  • Created shipping documentation (BOLs, packing lists, customs forms) to ensure regulatory compliance.
  • Monitored logistics performance and identified improvement opportunities.
  • Utilized Excel to record and monitor daily outgoing and incoming shipments
  • Optimized storage solutions within the warehouse to maximize space utilization while maintaining organization standards.
  • Trained, scheduled and evaluated 12 employees.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Directed team members during peak periods using effective communication strategies to ensure smooth operations under high pressure situations.
  • Resolved any issues arising from shipment discrepancies or damaged items promptly, minimizing impact on overall operations.
  • Served as liaison between vendors, carriers, and internal departments to resolve shipping issues and delays.

Cash Wrap Lead

Bath & Body Works
10.2000 - 05.2023
  • Participated in regular team meetings to discuss store goals, objectives, and performance metrics, contributing insights for continuous improvement at the cash wrap area.
  • Scheduled and assigned work assignments to retail team and oversaw completion of tasks.
  • Acted as point person for all cash wrap associates, resolving issues and maintaining smooth workflow during peak hours.
  • Increased customer satisfaction by efficiently managing cash wrap operations and maintaining a clean, organized workspace.
  • Managed multiple priorities in a high-volume retail environment while maintaining speed and accuracy at the register
  • Acted as a keyholder when necessary, demonstrating trustworthiness and responsibility by opening/closing the store securely according to company standards.
  • Improved store revenue by upselling promotional items and discussing additional purchase options with customers.
  • Enhanced employee morale through effective communication, recognition of achievements, and fostering a positive work environment.
  • Reduced cashier errors with thorough staff training on proper cash handling procedures and register use.
  • Assisted customers with returns or exchanges in a timely manner, complying with store policies and procedures while maintaining a high level of customer satisfaction.
  • Maintained drawer accuracy and ensured all register procedures were followed according to company policy.
  • Promoted loyalty programs and seasonal campaigns at point of sale to increase customer engagement

Education

High School Diploma -

William C. Bryant HS
Woodside, NY

Skills

  • Accounts receivable
  • Microsoft Excel
  • Financial statements
  • Invoice processing
  • General ledger entries
  • Tax preparation
  • Customer service
  • Attention to detail
  • Data entry
  • Problem-solving
  • Decision-making
  • Friendly, positive attitude

Languages

Spanish
Native or Bilingual

Timeline

Accountant Clerk

E Gluck Corporation
06.2023 - Current

Logistics Supervisor

E Gluck Corporation
05.2022 - 06.2023

Cash Wrap Lead

Bath & Body Works
10.2000 - 05.2023

High School Diploma -

William C. Bryant HS