Suzanna (Suzie) Hardy
Virginia Beach,VA
Summary
Results-driven Event Coordinator with expertise in event planning, budget management, and compliance oversight. A proven track record in enhancing operational efficiency and delivering exceptional customer experiences.
Overview
13
13
years of professional experience
Work History
Office Administrator
Recovery for the City, International
Virginia Beach, Virginia
01.2013 - Current
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Interacted professionally with clients and inside personnel, answering questions and responding to phone and email inquiries.
- Guided employees in handling difficult or complex problems.
- Coordinated and managed daily administrative operations of the office.
- Collaborated with administrative support to oversee calendars and prioritize meetings and appointments.
- Managed office supplies and inventory for smooth daily operations.
- Communicated with clients to address inquiries and provide support.
- Maintained filing systems to ensure easy access to important documents.
- Trained new staff on office procedures and administrative tasks effectively.
- Processed financial documents, contracts, expense reports and invoices.
- Reviewed employee time sheets for accuracy prior to submission for payroll processing.
- Scheduled appointments for senior management team members using Google calendar system.
Event Coordinator
Recovery for the City, International
Virginia Beach, VA
01.2013 - Current
- Ensured compliance with company policies across all administrative functions.
- Executed daily operations with precision, enhancing overall efficiency.
- Resolved customer issues through knowledgeable service, maintaining high satisfaction levels.
- Delivered exceptional service during in-person and phone interactions with customers.
- Developed cost-saving solutions that improved organizational efficiency.
- Coordinated executive schedules and meetings to optimize leadership productivity.
- Prepared documents and reports to support internal decision-making processes.
- Maintained organized filing systems for efficient document retrieval.
Education
Secretarial Assistant Certificate - Office
Tennessee Temple University
Chattanooga05-1977
High School Diploma -
Pittsboro High School
Pittsboro05-1975
Skills
- Event planning
- Budget management
- Vendor negotiation
- Contract management
- Compliance oversight
- Customer relationship management
- Office coordination
- Inventory management
- Document preparation
- Scheduling appointments
Timeline
Office Administrator
Recovery for the City, International
01.2013 - Current
Event Coordinator
Recovery for the City, International
01.2013 - Current
Secretarial Assistant Certificate - Office
Tennessee Temple University
High School Diploma -
Pittsboro High School