Suzie Andersen
Bountiful,UT
Summary
Hardworking employee who enjoys working with all types of people. Strong dedication to helping customers resolve issues and cultivating a positive image. Excel in both team environments and alone. Proven ability to listen attentively, solve problems quickly and efficiently.
Overview
21
21
years of professional experience
Work History
Tool Room Manager/Jobsite Delivery Driver
Grant Mackay Demolition
Bountiful, Utah
04.2022 - Current
- Issued tools and equipment to workers, maintaining records of tools and equipment issued and returned on computer.
- Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.
- Organized, labeled, and stored tools according to size, type, and purpose.
- Delivered packages across all company job-sites.
- Sourced and procured essential tools and supplies for various projects.
Owner/Business HR Manager
Wreckit Demolition
Bountiful, Utah
04.2017 - 04.2022
- Handled onboarding processes for new employees.
- Drafted weekly schedules ensuring accurate jobsite coverage.
- Managed and completed payroll duties on a weekly basis.
- Conducted recruitment efforts across various regions in Utah.
Assistant Store Manager
Lucky Brand Outlet
Park City, Utah
01.2012 - 08.2015
- Maintained a safe working environment by enforcing safety regulations.
- Formed and sustained strategic relationships with customers.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Provided training to new employees on company policies and procedures.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Store Manager
Aeropostale Outlet
Patk City, Utah
02.2005 - 02.2009
- Increased store's volume from a $2 million store to a $3 million store in less than three years, by continuously increasing UPT and SPT.
- Won trip to Florida 2 years in a row for being one of the top 50 stores in the US.
- Hired and trained all sales staff.
- Controlled loss prevention on a daily basis.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Maintained accurate records of employee performance reviews.
Store Manager
Factory Brand Shoes Outlet
Park City, Utah
01.2004 - 02.2005
- Won numerous awards for UPT and reward cards.
- Recruited, hired, and trained all employees.
- Delivered exceptional customer support, enhancing satisfaction levels.
- Handled processing and merchandising of incoming inventory.
- Oversaw daily operations of loss prevention.
- Handled weekly payroll processing.
Education
Some College (No Degree) - General Studies
Utah Valley State College
Orem, UTSkills
- Proficient in Task Management
- Creative Problem Solver
- Extensive Customer Service Experience
- Proactive Learner
- I love working with the public
Timeline
Tool Room Manager/Jobsite Delivery Driver
Grant Mackay Demolition
04.2022 - Current
Owner/Business HR Manager
Wreckit Demolition
04.2017 - 04.2022
Assistant Store Manager
Lucky Brand Outlet
01.2012 - 08.2015
Store Manager
Aeropostale Outlet
02.2005 - 02.2009
Store Manager
Factory Brand Shoes Outlet
01.2004 - 02.2005
Some College (No Degree) - General Studies
Utah Valley State College