Suzanne Avery

Began Amazon August of 2021. Promoted to Learning Ambassador in October 2021.

Responsibilities include Explaining rules and policies, answering questions and providing guidance to new employees. Began a critical role of Cell Captain which is in the Jackpot Department. There I supervise old and new employee sometimes up to 12 people. As a cell Captain it is my responsibility to make sure the area is clean and organized on a daily basis and to supply all items needed to the associates so they can do the tasks at hand and to communicate with other key role associates to ensure the product goes out to the customer on time.

October 23 promoted to ICQA Process Assistant

Duties include

• Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
• Conducted training and change management processes to improve operations.
• Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
• Performed research to collect and record industry data.
• Monitored and reported on process performance to verify compliance with established standards.
• Established administrative work procedures to track staff's daily tasks.
• Conducted root cause analysis for recurring issues, leading to targeted corrective actions that effectively resolved problems.
• Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.

• Selected and purchased supplies and equipment such as seed, farm machinery and livestock.
• Purchased regular supplies and special equipment, livestock or tools as part of skilled management budget.
• Created farm strategies to maximize production and convert farm operations to commercial standards.
• Maintained and repaired various farming equipment.
• Monitored animal health and welfare.
• Raised and hand-sowed certified natural crops.
• Budgeted equipment purchases and regular repairs.