Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Suzanne Batz

Belvidere,IL

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

23
23
years of professional experience

Work History

Store Manager

Half Price Books
04.2016 - 04.2023
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted with hiring, training and mentoring new staff members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Inventory Team/Sales Associate

Borders Books And Music
02.2000 - 05.2007
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.

Education

Rock Valley College
Rockford, IL

Skills

  • Professional Development
  • Outstanding Communication Skills
  • Strategic Decision-Making
  • Efficient Service

Additional Information

References available upon request

Timeline

Store Manager

Half Price Books
04.2016 - 04.2023

Inventory Team/Sales Associate

Borders Books And Music
02.2000 - 05.2007

Rock Valley College

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Suzanne Batz