Suzanne Bousquet
Willington Hill,CT
Summary
Equine business owner at Saddles & Apples LLC with expertise in operations management and financial oversight. Achievements include improved customer service and optimized inventory management, alongside strengthened vendor partnerships. Proficient in equestrian marketing and negotiation, contributing to brand growth and community involvement through strategic initiatives.
Overview
20
20
years of professional experience
Work History
Equine business owner/operater
Saddles & Apples LLC
Union, CT
04.2013 - Current
- Managed daily operations for Saddles & Apples equestrian business.
- Oversaw inventory management to ensure product availability and quality control.
- Coordinated customer service efforts to address inquiries and resolve issues promptly.
- Recruited and trained staff to maintain operational standards and service excellence.
- Implemented financial tracking systems for budgeting and expense management.
- Established vendor relationships for sourcing quality supplies and products efficiently.
- Organized community events to promote the business and foster customer loyalty.
- Kept records for production, inventory, income, and expenses.
- Oversaw daily operations of the business and provided guidance when needed.
- Determined pricing for products or services based on costs and competition.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Negotiated contracts with suppliers for supplies and services.
- Monitored cash flow to ensure proper budgeting of resources.
- Managed operations budgeting, accounts payable, and accounts receivable.
- Managed all finances, taxes, and inventory payments
- Resolved issues quickly through meticulous research and quick decision-making.
- Resolved conflicts between clients in a timely manner.
- Managed inventory levels to meet customer demand while minimizing costs.
- Updated website content regularly according to current trends within target markets.
- Managed all lessons, training, and riding times on a weekly basis. Also managed all horses' daily routines, feeding, and turnout schedule on a daily basis, seven days a week.
Jewelry Designer
Gem Formula
Manchester, CT
05.2012 - 03.2014
- Crafted custom jewelry pieces using various metals and gemstones.
- Designed unique jewelry collections based on customer preferences and trends.
- Operated specialized tools for shaping, polishing, and finishing jewelry items.
- Implemented quality control measures to maintain high craftsmanship standards.
- Repaired damaged or broken jewelry items by replacing missing parts or resetting stones.
- Cleaned work surfaces after each task was completed according to company standards.
- Strung beads or gemstones onto necklaces, bracelets and earrings using specialized pliers.
- Performed quality assurance inspections on finished products prior to shipment.
- Assembled intricate findings such as clasps and settings into completed pieces of jewelry.
- Kept equipment in good working order to complete adjustments.
- Found best materials and stones for high-quality pieces.
Seasonal Worker
Department of Environmental Protection
Marlborough, Connecticut
04.2005 - 11.2007
- Assisted in maintaining park facilities and ensuring cleanliness.
- Operated equipment for environmental restoration projects and site maintenance.
- Operated commercial mowers to maintain landscaped areas efficiently.
- Performed routine maintenance on mowing equipment and tools.
- Collaborated with team members to plan and execute mowing schedules efficiently.
- Ensured safety protocols were followed while operating heavy machinery on-site.
- Assisted in training new operators on equipment handling and safety practices.
- Monitored grounds for hazards and reported issues to management promptly.
- Managed fuel levels and inventory of supplies for mowing operations effectively.
- Adjusted mower settings based on terrain conditions for optimal performance.
- Provided assistance with loading and unloading trucks when necessary.
- Educated coworkers on safe operation procedures for mowing equipment.
- Operated riding mower to cut grass and trim edges of lawns, flower beds, and sidewalks.
- Transported tools and materials to work sites using company vehicles.
- Adhered to established rules governing the safe handling of hazardous materials.
- Followed safety regulations regarding proper use of protective gear such as gloves and goggles when operating machinery.
- Cleaned up worksites after each job was finished ensuring no debris remained behind.
- Reported any mechanical issues with the mower to supervisor immediately.
- Utilized hand-held trimmers to edge around trees, walkways, driveways.
- Maintained mowers by changing oil, sharpening blades, checking tire pressure, and cleaning air filters.
Education
Some College (No Degree) - Business
Truett McConnel College
Cleveland, GASome College (No Degree) - Equine Business Management
Ohio University
Athens, OHSkills
- Daily operations management
- Financial tracking
- Customer service
- Inventory management
- Vendor negotiation
- Equestrian marketing
- Computer skills
Affiliations
- Horse back riding
- Fishing
- hiking
- yard work
Accomplishments
- Established a small business successfully
References
References available upon request.
Timeline
Equine business owner/operater
Saddles & Apples LLC
04.2013 - Current
Jewelry Designer
Gem Formula
05.2012 - 03.2014
Seasonal Worker
Department of Environmental Protection
04.2005 - 11.2007
Some College (No Degree) - Business
Truett McConnel College
Some College (No Degree) - Equine Business Management
Ohio University