suzanne browne

• Coordinated patient transportation and assisted with daily errands to ensure independence.
• Managed client expenses and bills while arranging appointments efficiently.
• Researched and matched clients with suitable social services, including Medicaid and SNAP benefits.
• Guided clients through application processes for various providers.
• Scheduled and communicated with social service providers to secure resource allocation.

Maximized service speed by efficiently managing multiple tables and serving customers.

Ensured guest comfort through prompt assistance and addressing individual needs.

Demonstrated excellent verbal and written communication skills in all interactions.

Exhibited respect and friendliness while providing support to guests and team members.

• Assisted residents with daily living tasks, promoting independence and personal growth.
• Implemented policies consistently across all interactions with clients to uphold standards set forth by the organization and funding sources.
• Monitored security measures at the facility, maintaining a secure environment for staff and clients alike.
• Collaborated with case managers to develop individualized plans for clients, leading to successful transitions into stable housing.