Suzanne bullard
GLENN HEIGHTS,TX
Summary
Professional with strong talents in planning and executing daily activities and encouraging resident participation. Adapt at managing a monthly calendar, personalizing activities, coordinating volunteers and handling activity budgets and tracking and documentation of attendance and organized ,easy learner. Outstanding people skills and react calmly to emergency situations.
Overview
12
12
years of professional experience
Work History
ACTIVITY DIRECTOR
MIDTOWNE MEADOWS HEALTH AND REHAB
04.2023 - 11.2025
- Facilitated engaging recreational activities that enhanced residents' physical and emotional well-being.
- Coordinated volunteer programs to enrich community involvement and foster intergenerational connections.
- Supervised activity staff, ensuring proper training and adherence to best practices in resident engagement.
- Implemented feedback systems to assess resident satisfaction and improve activity offerings.
- Organized themed events that promoted cultural awareness and diversity among residents.
- Managed supply inventory for activities, ensuring resources were available and well-maintained.
- Trained staff on effective communication techniques to better engage with residents.
- Evaluated program effectiveness through regular assessments, leading to improved resident participation.
- Created a welcoming environment that encouraged resident input in activity planning.
- Led brainstorming sessions with staff to innovate new programming ideas based on resident interests.
- Scheduled regular meetings to discuss ongoing activity programming and staff development.
- Ensured compliance with state regulations and facility policies by maintaining accurate documentation of activity programs.
- Developed strong relationships with residents and their families, fostering a supportive community environment.
- Addressed challenging behaviors exhibited by some residents during group settings through effective communication strategies that maintained a positive atmosphere.
- Evaluated the effectiveness of activity programs through ongoing assessment and feedback from residents, families, and staff members.
- Performed assessments on activity programs to determine what specific activities were suitable.
- Integrated cognitive stimulation techniques into daily programming for improved mental health outcomes among participants suffering from dementia or related conditions.
- Assisted with safety and emergency planning to secure patient safety while at facility and prevent injury.
- Maintained activity records and reports to evaluate program success and identify areas for improvement.
- Completed resident evaluations for discharge to provide reports on mobility limitations to smooth care transition and promote continued resident activity.
- Collaborated with interdisciplinary teams to create holistic care plans addressing the physical, cognitive, emotional, and social needs of each resident.
- Managed budgets effectively to ensure adequate resources were allocated for all planned activities and events.
- Drafted budgets for programs and ordered materials that were needed for certain activities.
- Utilized evidence-based practices in the facilitation of therapeutic interventions designed to alleviate symptoms associated with depression or anxiety disorders.
- Monitored budget and expenditures, keeping facility within budget.
- Restored customer loyalty by resolving complaints with workers, activities or services rendered.
- Developed partnerships with external vendors and suppliers to obtain quality products and services.
ACTIVITY DIRECTOR
Town Hall Estates
03.2020 - 04.2025
- Coordinated diverse recreational activities to enhance residents' quality of life and promote social interaction.
- Facilitated staff training sessions to improve program delivery and ensure adherence to best practices.
- Implemented feedback mechanisms to assess resident satisfaction and adapt activities accordingly.
- Streamlined budget management processes to optimize resource allocation for activity programs.
- Organized community outreach events to foster partnerships and increase local engagement with the facility.
- Evaluated and selected appropriate materials and supplies for activity implementation, ensuring quality experiences.
- Ensured compliance with state regulations and facility policies by maintaining accurate documentation of activity programs.
- Developed monthly life enrichment calendar and published electronically and in print.
- Developed strong relationships with residents and their families, fostering a supportive community environment.
- Designed wide variety of activities to stimulate interest, involvement, and engagement of patients.
- Boosted social interaction among residents through organizing regular events, outings, and group activities.
- Developed and lead intergenerational activities to encourage mental agility of patients.
- Supervised volunteer staff in the planning and implementation of various activities, ensuring a high level of service was consistently provided for all residents.
- Trained new activity staff members on program development procedures and best practices for engaging diverse populations of older adults.
- Maintained running inventory of supplies and purchases to monitor budget expenditures.
- Networked with community organizations and leaders for volunteer opportunities and cooperative engagements.
- Trained and provided information to new volunteers to contribute to activities and programs in constructive ways.
- Implemented creative marketing strategies to promote upcoming events and encourage maximum participation from residents.
- Created and maintained detailed reports of daily, weekly and monthly operations.
STAFFING COORDINATER
WILLIAMSBURG VILLAGE
02.2014 - 03.2020
- Coordinated interview schedules between candidates and hiring managers to ensure timely communication.
- Managed applicant tracking system to maintain accurate candidate records and streamline recruitment processes.
- Sourced potential candidates through job boards and social media platforms to build a diverse talent pool.
- Collaborated with hiring managers to develop job descriptions that accurately reflect role requirements.
- Communicated with candidates throughout the hiring process to provide updates and answer inquiries.
- Analyzed recruitment data to identify trends and improve sourcing strategies for future hiring.
- Facilitated onboarding processes for new hires, ensuring compliance with company policies and procedures.
- Maintained organized records of candidate interactions and recruitment metrics for reporting purposes.
- Assisted in conducting reference checks and background screenings to support hiring decisions.
- Monitored staffing needs and collaborated with management to address workforce gaps proactively.
- Verified payroll, vacation and sick time hours to support accounting processes.
- Assisted in onboarding new hires, facilitating a smooth transition into their roles and supporting employee retention efforts.
- Increased client satisfaction by maintaining thorough knowledge of client needs and matching suitable candidates for open positions.
- Developed strong relationships with clients, leading to repeat business and long-term partnerships.
- Managed a database of qualified candidates, ensuring accuracy and up-to-date information to expedite the hiring process.
- Collaborated with manager to determine department's short and long-term hiring needs.
- Interviewed, hired, and mentored over 300 new personnel and oversaw all staffing operations.
- Reduced risks by enforcing compliance with federal, state and local employment laws and regulations.
- Played key role in developing company culture that attracted top talent.
- Conducted regular reviews of staffing processes, identifying and addressing areas for improvement.
- Implemented tracking system for applicant data, improving efficiency of recruitment process.
- Maintained up-to-date database of candidate profiles, streamlining talent search process.
- Managed internal job posting process, encouraging career growth and development among existing employees.
- Collaborated with managers to identify and address employee relations issues.
- Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
- Worked alongside global business leader to deploy new training strategies.
- Created and delivered HR training sessions to staff, managers and executives.
Education
High School Diploma -
HICO HIGH SCHOOL
HICO TXSkills
- Organizational skills
- Program development
- Participant monitoring
- Excellent organizational skills
- Attention to detail
- Budget management
- Conflict resolution
- Risk management
- Customer service
- Time management
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Effective communication
- Adaptability and flexibility
- Relationship building
- Public relations
- Task prioritization
- Self motivation
- Analytical thinking
- Professionalism
- Quality control
- Time management abilities
- Analytical skills
Timeline
ACTIVITY DIRECTOR
MIDTOWNE MEADOWS HEALTH AND REHAB
04.2023 - 11.2025
ACTIVITY DIRECTOR
Town Hall Estates
03.2020 - 04.2025
STAFFING COORDINATER
WILLIAMSBURG VILLAGE
02.2014 - 03.2020
High School Diploma -
HICO HIGH SCHOOL